NokiaBetaLabs

Uninstalling Conversation

Bugreport for Conversation

24-02-2009 06:12

Hi everyone...
Is there some Nokia People that can help me uninstalling Conversation? I have the problem "low memory, close other apps" and I wanna unistall the app but I cant... It seems to be imposible to uninstall.
It starts unistalling and then I got this message: "Impossible to delete the file"

Please help me!!!

I have the last firmware 200..... and I have the Conversation version 8.40(0)

Thanks a lot.

Comments

Submitted by Jamaal on 25-02-2009 03:45.

Try powering your phone on while holding the END key. This will boot it up in 'Safe Mode' which doesn't open applications on startup (to my understanding)

When your phone is ready on the standby screen, go straight to your Application Manager and uninstall the app.

Good luck!

{All thoughts & opinions expressed above are my own, and not of any other organization}

Submitted by ejcastil on 28-02-2009 07:19.

Thank u Jamaal... You're the best!!!

Submitted by gaqian3 on 26-03-2009 13:31.

Yes, this is a known issue in current conversation version 8.40, some files are not able to be deleted when uninstalling conversation, because those files are loaded by some process which is not killed before uninstall. This will be fixed in the next conversation beta lab release.