NokiaBetaLabs

error occurred. Unable to complete operation.(006)

Discussion for Nokia Browser for Series 40 Beta

22-02-2012 15:41

i'm having wifi problem with my phone(Nokia Asha 303) right now and i'm really frustrated about it. i just bought it a few days ago and when it 1st used my house wifi, it works perfectly fine but when i started to use my school's wifi for the first time then i can't use either of them, it shows error occurred. Unable to complete operation.(006) whenever i try to surf the web with wifi, any help would be much appreciated :)

Comments

Submitted by chinhchinh2808 on 22-02-2012 15:44.

and yes, i had read the same topic by "jan..." before but it didn't help much so i have to create this new topic. Btw i already did a soft reset on my phone but i guess i won't work :(

Submitted by emx2500 on 22-02-2012 21:04.

Hi,

So wifi is always working from your phone wifi but just not on your school wifi?

Thanks.

-won

Submitted by chinhchinh2808 on 23-02-2012 07:59.

no.. now i can't work in either my home or my school, i haven't tried the 3rd one yet but it always loads half a bar then immediately shows the error. the wird thing is the GPRS of mine works just fine, i have tried the 3G yet cause i'm lack of money thou :(

Submitted by chinhchinh2808 on 23-02-2012 16:11.

and why when i turn my bluetooth on i just can't use the internet like normal?

Submitted by emx2500 on 23-02-2012 20:00.

Hi,

Are other apps working over wifi? It is only the browser that's not working?

Thanks.

-won

Submitted by chinhchinh2808 on 24-02-2012 10:58.

i haven't tried to connect to the internet with other apps, so far i have only used the browser. But i somehow manage to connect to the internet by wifi, i changed the packet data and disabled the HS packet access, and btw what is packet data and HS packet access anyway, i read the manual but i can't find the information anywhere...

Submitted by chinhchinh2808 on 24-02-2012 12:46.

the email won't work on the wifi but the browser now do, just tried the email and it doesn't work.

Submitted by emx2500 on 27-02-2012 17:59.

Hi,

What do you have set for the following settings?

1) Connectivity->WLAN->Internet conn.
2) Connectivity->Packet Data->pack. data conn.

For 1), trying setting to "Ask first" which lets you select wifi or mobile network the first time you connect using the browser.

For 2), it should be set to "when needed".

Thanks.

-won

Submitted by chinhchinh2808 on 06-03-2012 03:01.

Thanks Won.
i brought my phone to Nokia care and it seems to work normally. Then i brought i home i works fine for a few days, then when the there were only 2 bars of battery left it couldn't connect to the wifi again :(... but when i plugged it in the power source, i works normally again

Submitted by wcwoon on 06-03-2012 05:25.

Hi~~
me also face this problem.

my problem is, after i changing to 3G data plan, i unable to use nokia-browser. it appear " Can't reach the server right now. please check your connection and try again". But, my data plan work well on other application included Opera-browser.

my nokia-browser only able to work with Wifi connection. may i get any advised what is the problem? does it something wrong with my phone or my data-plan?

Thank you

Submitted by emx2500 on 06-03-2012 19:37.

Hi wcwoon,

Can you check your APN settings? Some instructions are listed here: http://betalabs.nokia.com/apps/nokia-browser-for-series-40-beta/more_info

Thanks.

-won