I am unable to run the Chat application at all. Version 5.02(9), installed on E75, v110.48.125.
On opening, error message is
"Sorry an error occured while updating resources. Please restart the application. (java.lang.NullPointerExceptio
Re-opening simply shows the same error message.
(As an aside - "occured" in the error message should be "occurred")
Hiya Kevin,
We've seen that message when somehow both files don't get down to the device, or aren't placed in the same device directory. (For example, if you send the files via BT - open both text messages that contain the files but install from only one of them.)
We've also seen this issue when using PC Suite's install function - with this method, you should use PC Suite to move the files to the device and then execute the install on device
let us know if either of these don't solve your issue and we can do further troubleshooting
I think ive got the same problem as Kevin did.
I think Nokia should upgrade the software for better use in the future
I have tried the solution below.
We've also seen this issue when using PC Suite's install function - with this method, you should use PC Suite to move the files to the device and then execute the install on device
but i still cannot use the application.the same error message comes out.
Sorry if i just tell the issues now because I just tried to install it again by moving the files through NOKIA PC SUITE 7.1 and then executing the installation on my Nokia E75.
Please inform me the solution soon
Thanks
looks like it's having a java bug inside the code ... Should we install some java runtime in our E75 ?
Hi , I installed the software directly on my E71 from the web ,but I'm also having the Java error
Hello,
Same problem with E71 and Nokia PC Suite.
Jean
Yes, same problem on E71. Tried both ways: Bluetooth and Web.
Same problem with e63 version.
1) Using the JAD link from in the browser on my E71 I got the "invalid JAR file" error.
2) Clicking the JAR file link from on the device allowed the install to succeed but then it failed on starting with a null exception java error.
3) finally I downloaded both jad and jar to a pc and double clicked on the jar to install via pc suite and now it starts successfully.
im using e63 and i tried with pdz's post and it works, i tried log in my YM, Gtalk, and OVI, it still cannot log in, it says : "the server encountered an unexpected condition (code500) ". what it mean?
I've installed the E71 version on my E71-2 (RM-357, firmware: 300.21.012 ) and when I try to start it I received an error like: "java.lang.NullPointerException: 0=2"
EDITED:with pdz post I realized I didn
my E71-2 firm 200x keep giving me this msg "Error while starting up the application. Please resetart [java.lang.NullPointerException:0 =2]" What should i do????
after reading a few comments in this thread, i saw i needed the jad not only the jar so i downloaded both from my mac and transfer both to my phone over bluetooth then instal the jad an voila! it works!!!!!
I've got the same problem on my E71
Hey guys,
There's a problem with the OTA download file for E71 and E63 that should be fixed tomorrow. In the meantime, if you install via Bluetooth or PC Suite, the install does work. Both files must be downloaded via this method.
The only way it worked for me was to load the 2 files to my E71-1 SDHC card and install it from there. When install via OVI Suite 2 over bluetooth the "Null pointer exception" appears when opening the app.
Agree. The only way that solved my problem was to copy both files to phone's card and install the app from the phone. Cool app though, would be much better if they add voice call
error while starting up the application . Please restart ( Java.Lang Null pointer exception 0=2)
Please let me know the solution for this
Thanx
-Sham
When installing the .jar file via OVI Suite 2 over bluetooth the "Null pointer exception" appears when opening the application on E71 (v300.21.012)
i was also facing same problem.
as mentioned both files were in same folder but even then i was getting null point exception.
but after reading all replies i also copied both files to memory card and installed from their by clicking .jar file.
it is working fine.
great application. i was using fring before stumbling across this.
hy...I have the last firmware on my E75 202.12.01 and i tried to put the file from the pc to my e75 and i was getting the same error
SOLVING PROBLEM :
I get on the web adress ( http://betalabs.nokia.com/apps/nokia-messaging-chat/download_and_install... )directly from my nokia e75 (with Opera10 browser ) and i downloaded << Download for E75 (.JAD, 3 kB) >> directly from there after I Sign In and accepting the Service Terms. I saved the file on memory card E:\Others\ and i have installed on the memory card and IT WORKS !
best regards !!!