NokiaBetaLabs

no internet connection

Bugreport for Nokia Suite 3.4 Beta for Windows

08-12-2010 18:11

Moderator moved from Nokia Ovi Suite 3.0 Beta/Bug reports/Installation/no internet connection

my ovi suite says I do not have internet connection even though i am able to go online through all other programs.

Comments

Submitted by flekkowich on 08-12-2010 18:12.

Sorry,

Windows 7 operating system.

Let me know if there is anything else you would need.

best

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Submitted by snurbnacnud on 08-12-2010 19:03.

I have the same bug. I am using Windows Vista Ultimate.

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Submitted by oivaka on 30-12-2010 17:26.

Ovi v271 and Windows Vista, same problem

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Submitted by spe115 on 31-01-2012 02:05.

I too experience this bug for a few days now.
I am running a Windows Vista home premium an Nokia Suite version 3.3.84.

Sometimes restarting the Nokia Suite will solve the problem, but more often in does'nt.

I hope you guys can figure this out and solve the problem.

Regards,

Spe115

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Submitted by magovoru on 31-01-2012 09:53.

Hi, could you please provide log files via http://tiny.cc/ja40z ?

Thank you in advance,
Marina
Nokia Suite team

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Submitted by spe115 on 31-01-2012 21:55.

Hi,

I found the logs and filled in the forms at the link you provided.
I also reported the error using the feedback report section in ovi suite.
If this bug does'nt show up in the logfiles, I will send another when the problem shows up again.

Regards,

Spe115

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Submitted by magovoru on 01-02-2012 09:50.

Thank you spe115, I have got your error report!

Regards,
Marina
Nokia Suite team

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Submitted by spe115 on 05-02-2012 18:55.

I hope the logs help you to solve this problem.

Regards,

Spe115

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Submitted by magovoru on 17-02-2012 13:52.

Hi spe115,

Could you send the log files again?
The log files which sent has been corrupted.

Regards,
Marina
Nokia Suite team

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Submitted by spe115 on 17-02-2012 23:10.

Will send them right away, hopefully they arrive well.

Regards,

Spe115

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Submitted by magovoru on 21-02-2012 13:15.

Hi spe115,

I didn't get logs, still waiting.

Thank you in advance,
Marina
Nokia Suite team

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Submitted by spe115 on 23-02-2012 00:24.

Just filled in the form and uploaded the logfiles using the Link http://tiny.cc/ja40z you provided earlier in this topic. I hope these will arrive correctly.

Please let me know if these will arrive.

Spe115

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Submitted by magovoru on 23-02-2012 11:38.

Hi spe115,

Thank you for the log files!

Investigation has been started.

Best regards,
Marina
Nokia Suite team

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Submitted by spe115 on 24-02-2012 01:36.

Thanks for your reply. I hope you'll find the problem and fix it :-).

Regards,

Spe115

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Submitted by magovoru on 07-03-2012 12:31.

Hi spe115,

The problem with internet connection has been fixed in 3.4.
Could you try 3.4 when it will be available for the testing.

Problem with updates still under investigation.

Regards,
Marina
Nokia Suite team

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Submitted by spe115 on 07-03-2012 17:22.

Hi Marina,

Thanks for your reply. When wil version 3.4 be available for testing?
I will test it right away, once it is released.

Regards,

Spe115

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Submitted by mmommaerts on 13-04-2012 19:17.

I had this bug with previous version (3.3.89) but upgrading to beta version 3.4.21 solved it ! (Windows Vista Business)

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Submitted by magovoru on 16-04-2012 09:42.

Thank you mmommaerts for informing!

Nice to hear it.

Regards,
Marina
Nokia Suite team

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