NokiaBetaLabs

Moderator joined from Nokia Suite 3.2 Beta/Discussion/Sum it up with short title

NOKIA N9
When are nokia going to make nokia suite compatable with the N9 its a nightmaare trying to download via the phone direct, nokia are you trying to lose clients or what ???????

Moderator joined from Nokia Suite 3.2 Beta/Suggestions/Add support for Nokia N9 sync (forget Nokia Link)

Please add support for Nokia N9 in Nokia Suite 3.2

Nokia Link is totally useless, doesnt do anything you cant already do with mass storage mode

Nokia Ovi Suite 3.1.x supports Noia N900 , why not Nokia N9 ...both really runs maemo and no MeeGo .... N9 just runs Harmattan framework, in the base it's still Maemeo.

Nokia N9 needs support for sync with Microsoft Office, Calendar, Contact, messages.

and what if you have a Backup created in Ovi suite of a ex. Nokia N8 ,and that phone gets lost or stolen .. .so you get Nokia N9 ...you cant do anything. The Backup is lost (unless you use third party solutions)

How to transfer Maps to the Nokia N9 if you have no WLAN?

Then how do I sync windows contacts to my N9?

Nokia Link doesn't support contacts and message sync?

Thanks for the reply!

I'd still value a offline option, as I'm not too keen on putting all my information on the web...

Hi JudaZ, you can update Nokia N9 software over the air, using device itself.

Actually, Nokia N900 and Nokia N9 differ quite much from desktop connectivity point of view. During development of Nokia N9, team behind Nokia N9 decided, that for Nokia N9 and Nokia N9 users, Nokia Link would be best possible desktop software, not Nokia Suite.

--
Samuli

Hi mohammad.yousaf, Nokia N9 is not supported by Nokia Suite. Nokia Link is desktop app targeted for Nokia N9.

--
Samuli

Hi mohammad.yousaf, you can use Nokia Link to move media files between Nokia N9 and PC/Mac
http://europe.nokia.com/support/product-support/nokia-link
--
Samuli

Well to be honest, I don't like Nokia Link..it's very tiny and more over it doesn't support large data of 4GB or more or even less.. I tried 8GB & 4GB to transfer but none of it worked.

However, instead of using Nokia Link.. I am using Windows Media to shift Songs & videos - more convenient.

Let's wait for the improve format of Nokia Link or use the device over the air .

I feel you should think about adding N9 to Nokia suite as we need a way to backup our device in case we need to do factory reset for some reaon and it would be nice to have the full capabilities of the Nokia Suite a High end phone as the N9. i think you need to rethink N9 support as it is what your N9 customer would like.

Regards

abun880007

Nokia need to add support for the N9 in Nokia Suite. Security restrictions at my place of work mean the only way to sync Outlook Contacts/Calendar needs to be done via direct cable link.

This was a big mistake to not include for launch...

HI gays at nokia, how could you do this, how to do if you have Windows Vista or XP, Link is not compatible???
How can we by a nice phone if we van't use it?

all service support for n9 please

Hey RaySaarni

We are working on xp and vista support, so stay tuned...

Aki

Aki - and what backup format is used when you do a total backup of the phone.. .nbu?

I cant find any option in the bottom right corner .. just a settings thing .. and there is no backup in sight there

just add support for Nokia N9 in Nokia Ovi Suite! .. Nokia Link is just pointless

Please add support for the N9. As it is Nokia Link is useless without support for sending messages and synchronizing contacts.

Hi!

I had old PC Suite and Ovi Suite 3.1 installed on my PC when I got my new N9. Then I installed Nokia Suite 3.2.64 and it worked with my N9! I upgraded to 3.2.66 and it still worked. Then my PC went to reinstallation and I had to reinstall 3.2.66 and now my N9 is no longer supported! :(

I was very happy when I could sync my Outlook contacts and calendar with my N9. Syncing via cloud requires one extra step and in our company we are not supposed to share our calendars with external and "unknown" datastores.

The current situation with no offline support for syncing calendar and contacts makes life with N9 very complicated.

Best regards,
Juha Lintula

PS. If you want to install Ovi Suite 3.0.0.290 unplug your network cable/close wifi connection as the installation software will otherwise automatically upgrade the Ovi Suite to 3.1.something and the N9 won't work.

PPS. When I had installed 3.0.0.290, synced it once with my N9. I upgraded to 3.2.66 and it worked!! :)

Edit: My experience is that if you want to use both cable and bluetooth you have to do it first once with 3.0.0.290 with both connection types. With 3.2 only that/those connection modes work that have been used also with the earlier version.

@EskeRahn
I think I managed to do it. Read the PPS in my post.

hi,
had a read of Juha Lintula's comment on ovi suite, all good installed 3.0.0.290, the update, and N9 connected ok, able to use all
EXCEPT MAPS,says cant find the card, N9 has no card.tried what it suggested a couple of times still no success.
Anyhow thank you Juha, and someone else might help with MAPS

thank you Juha...my N9 setup is now perfect!

Will we get the N9 support back with the RP 1.1(the coming n9 update?)? coz as far as i know the issue with the current n9 SW?

please nokia dont piss us off!

@mi74
Have you tried the 3.0.0.290 workaround for N9 proposed in posts #28-#31?

@tayito read posts #28-#31 above. Slightly older Suite 3.0.0.290 supports N9. Updating it to 3.2.66 even keeps the support.

@mi74, Too bad... Sorry it didn't work. ;(

Hi saylinen, you wrote in info about the new version that we should use Nokia Link, but still there have not been a version for Vista/XP. Is it an new trying from Microsoft that we have to update to W7 ???

There is a way to make N9 work with Nokia Suite 3.2.98 beta.
Disconnect from the internet -> install older versio (for example the one that comes with E7) -> plug in N9 and Ovi Suite to recognize it -> install 3.2.98 beta and voilá - beta recognizes N9.
And now you may reconnect to the internet.

Everything else seems to work just fine except Maps.
Nokia Suite 3.2.98 beta doesn't find the maps onboard N9.

Thanks goes to Winny @ Nokia Support Discussions.

Thanks Jayzteroid, it worked :) I finally got all the old sms from N900 copied to the N9!

Here's another question :)
Right now the settings for syncronizing Mail for exchange mails are 1 day, 3 days, 1 week and 2 weeeks...for gmail it's possible to choose "all messages" as well as for the Exchange Calender, but WHY NOT for the e-mails?

Yep, you're right.
Thanks to JudaZ and juha.v.lintula also.

I'm glad that I can use Nokia Suite with N9, since I'm not a big fan of Nokia Link.

Moderator joined from Nokia Suite 3.2 Beta for Windows/Discussion/N9 no outlook sync

N9 no sync with Outlook.
Whatever problems Nokia had, at last my schedule was always updated. Now it's just a pain. The N9 is useless the way it is. When will it be syncronisable?????

Thanks Juha! I installed the Nokia Ovi Suite like you posted at #31. Then updated to 3.2.100 and still works!

ps. I don't understand why Nokia have decided to drop the N9 from the "supported" list.

@kyugi - reason why Nokia Suite doesn't support Nokia N9 is that Nokia Link desktop software is targeted for Nokia N9. So decision was made, that for Nokia N9, desktop software is Nokia Link, not Nokia Suite. After that, it was decided, that Nokia Suite doesn't support Nokia N9.
--
Samuli

@thwint & saylinen
Well the funny thing is that it actually DO support N9, at least to a large extent. (See postings #28-31 above for a small trick)

So am I wrong in guessing that this is a 'political' decision more than a technical one?

New question dear Beta Labs Team ...

if Ovi Suite and Nokia Suite can't support Nokia N9
Why does the meta data in the Backup files (.lbu) Nokia Link creates contain this line "OVI Suite Backup" ??

Anyone up for creating a converter from .nbu to .lbu? Or can you please create that Beta Labs guys?

An example from a lbu file I just created

<backup-metadata>
<format>2</format&gt;
<size>28212656</size&gt;
<number-of-files>6</number-of-files>
<timestamp>1321296804&lt;/timestamp>
<time_for_restoration>0&lt;/time_for_restoration>
<protected>false</protected>
<device-version></device-version>
<notes>OVI Suite Backup</notes>
<categories>
<contacts>
<size>28212656</size&gt;
<number-of-files>6</number-of-files>
</contacts>
</categories>
</backup-metadata>

The plot thickens :)

Moderator joined from Nokia Suite 3.2 Beta for Windows/Discussion/Nokia N9

Hello, do you think there will be an update of Nokia suite for the compatibility of the Nokia N9 ? Thanks

i think nokia need to listen to there users and actually get either Nokia Link Suite working or Add the functions for syncing to Nokia Link

regards

abun880007

Dear Nokia, I completely understand the decision providing a lightwight device-to-computer connectivity solution for the N9: smaller footprint, simpler/easier to handle, reduced complexity, multi-platform support... whatever reasons led to this decision - sounds plausible to me.

What I absolutely can't understand is the fact, that the apparently initially existing support of the N9 within the full-blown Nokia Suite, that acts as a single point command center to manage all my Nokia phones, has been de-implemented! I'm willing to spend big money for exciting/interesting solutions and act as first-mover - but I expect at least be treated fair and being taken seriously as a customer: In relation with the N9 it seems to me that Nokia even tries to put deliberately obstacles in the way. The same disgusting story with the assembled but not supported by the software front camera. Such a behavior isn't comprehensible at all for me, sorry.

Provide both solutions but I'm personally convinced that the vast majority of existing Nokia mobile customers will argue for N9 support on Nokia Suite. Please let the customer decide which solution fits best to cover their own needs.

Tx & best regards.

Well, I've already understood that the N9 isn't supposed to be strategic for Nokia - but if build-in components aren't supported by OS (e.g. FM receiver, front camera) and/or the device is "isolated" from existing ecosystems (e.g. Nokia Suite), then I actually get the impression that the N9 is not only "non-strategic" but activelly "forced to fail". I'm really disappointed...

@jamesvini1
Nice to see your constructive attitude. :)
Unfortunately I (among others) tend to vent our opinions/frustrations in a less diplomatic way.

Moderator joined from Nokia Suite 3.2 Beta for Windows/Discussion/Nokia Suite 3.2 Beta for Windows does not work with N9

Sorry, but it is no good to me as it does not work with the N9.

@jmac3009
You CAN use Suite 3.2 with N9, despite of Nokia answers! Just follow the instructions in posts #28-#31 above...
:)

Nokia link is a joke. I bought a smart phone which are supposed to sync my work schedule from Outlook, not a basic phone as a USB thumb drive to save media.

Moderator joined from Nokia Beta Labs/Discussion/PC Suite and Nokia N9

I just changed from a N79 to an N9 and very disappointed that cannot synchronise my outlook contacts, calender etc or use the PC suite to type messages and manage folders etc. Please tell me how to get the same PC / Phone functionality that I have used for 5 years and very happy with - which is why I stayed with Nokia - Thanks. Mark

essential troublesome is that not many including myself is not willing to go through so many steps in post #28-#31, especially those who owns more than one devices of Nokia. It has to sacrifice some functions usable to other device. It's funnny how Nokia punishes the most loyal customers.

I speculate the same Nokia Suite doesn't support synchronization with outlook a solely political decision. If an old Ovi version can do that, why not put it into the "link" thing we have now. As long as the work is done, we care less it's called Nokia Suite, "link" or "bing" .

Pls don't let us down again, Nokia!

Cheers,
Nigel

RaySaarni - not to be rude .. .but who really cares? Nokia Link is useless and could be replaced by a 20 row long script. Then it would already support XP and Vista.

The only important thing is ... when will Nokia Suite support Nokia N9???

there is no point in even bothering with releasing Nokia Link .. it's existence is at best questionable.

Syncing media files is hardly rocket science ..
- Set location on both PC and N9.
- Search for supported file types in both locations
- Do a MD5 sum check if the file exist on both locations and are identical, otherwise copy from one to the other..
- If file name exist on both N9 and PC, but MD5 sum does not match, ask a question to user what to keep.
- Possibly give option to rename

...done

Sure Nokia Link also does a backup, but whats the point of that since the backup file format seems incompatible with any other Nokia devices.
You can just as well do a backup on the device it self, and copy the backup file manually (or with a script). You end up with the same thing, a backup that will only work on a Nokia N9

@JudaZ & RaySaarni
Without adding more to the discussion on why on earth Nokia insists on not using Suite for N9 (I got my own paranoid opinion on that, vented earlier), then the answer RaySaarni got at least give the N9 users something... And even if far from Suite it is (slightly) better than nothing.
:)

So, maybe I'm only half as paranoid as EskeRahn (yet), :-) and yes, maybe the future is bright in the cloud, but in MY OWN cloud - certainly not in the Windows nor in Nokia's and certainly not in the data actopus Google cloud.

I'am repeatedly astonished how careless people deal with their personal data. And then also this technological nonsense: Synchronize your PC calendar via Google to your N9... woa, it's not my world.

so Dear Beta Labs will the final version of Nokia Suite 3.3 have support for Nokia N9? Otherwise why bother?

Seems the beta is crap since "Jayzteroid" above just lost the N9 support.

Or is your recommendation to stay clear of updates for Nokia Suite if you want to use your Nokia device with a computer the proper way?

When will you scrap the useless Nokia Link and come to your senses?

Nokia link can be positioned as a lightweight or entry-level solution and also for Mac users if you like. I also have a N8: Do you think it is really a good solution first forcing me to install/maintain/use two different applications and secondly to be not able to properly synchronize my contacts and my calendar with the N9? What's that for a nonsense? I just can't understand, unbelievable! Please reconsider and turn on the support for the N9 again on Nokia Suite.

Hi jose-maria.lopez, you can sync contacts and calendar using Mail for Exchange in Nokia N9.
--
Samuli

Nokia Link doesn't support contacts and calendar sync, but Nokia N9 offers you many other ways to do such syncing. N9 has phone to phone sync support for bringing contacts from your old phone to N9 and for some phones also calendar can be synced. N9 supports Mail for Exchange, Gmail or POP/ IMAP capable mail servers. With MfE not only the email is synced, but you can also sync contacts and calendar for services like Outlook, Windows LiveTM and Gmail. See detailed instructions below.

How to sync contacts, calendar and email with Nokia N9:

Google calendar in N9:
1. On your phone, go to Accounts > Add
accounts > CalDAV.
2. Enter your Google account ‘s username
and password.
3. Enter the needed Server / URL as follows: https://www.google.com/calendar/dav/
4. Select Sign in.

You can now sync your phone’s calendar with your Google calendar.

Outlook & Mail for Exchange in N9:
1. On your phone, go to Accounts > Add accounts >
Mail for Exchange.
2. Enter the email address, username, and password you use with your Outlook account.
3. Enter the domain name your company uses for Outlook.
4. Select Sign in.

You can now sync your emails, contacts and calendar between your phone and the Microsoft Exchange Server that is used with Outlook. Note that you can sync your contacts only with the account that you added first.

Google & Mail for Exchange in N9:
1. On your phone, go to Accounts > Add accounts > Mail for Exchange.
2. Enter the email address, username, and password you use with your Gmail account.
3. Leave the Domain field empty.
4. Select Manual setup.
5. Again, leave the Domain field empty.
6. In the Server address field, type m.google.com. The rest of the settings are default and don’t need to be changed.
7. Select Save.

You can now sync your email, contacts and calendar between your phone and Google account. Note that you can sync your contacts only with the account that you added first.

Windows Live Hotmail & Mail for Exchange in N9:
1. On your phone, go to Accounts > Add accounts > Mail for Exchange.
2. Enter the email address, username, and password you use with your Hotmail account.
3. Leave the Domain field empty.
4. Select Manual setup.
5. In the Server address field, type m.hotmail.com. The rest of the settings are default and don’t need to be changed.
6. Select Done.

You can now sync your email, contacts and calendar between your phone and Hotmail account. Note that you can sync your contacts only with the account that you added first.

Please, read also http://europe.nokia.com/support/product-support/n9/user-guide?ccf_name=n...

Hi robertop, no, Nokia Suite doesn't support Nokia N9. There's Nokia Link available for Nokia N9 users.
http://europe.nokia.com/support/product-support/nokia-link

Cheers, Samuli
--
Samuli

@EskeRahn

I read it but I can not find the Nokia Ovi Suite 3.0.0.290, someone has the link?

saylinen and kale_, first of all thank you very much for your feedback and detailed explanations.

I'm using Exchange for business puposes, but at home I use Outlook, only because Nokia Suite do not provide support for Thunderbird Lightning. I'm assuming this is not a too exotic constellation. ...by the way, Thunderbird Lightning support on Nokia Suite would be great, independently of readmitting N9.

And as I mentioned in a previous posting, as a principle I do not like at all to feed my personal data into the cloud, and certainly not for the porpuse of keeping my LOCAL infrastructure up to date and in sync - I perceive such an approach as very limiting and highly questionable towards privacy cocerns.

In this context (but not only, Maps & Drive is also such a tiresome story, and missing speech coomands/voice control as well) I ask myself: What is Nokia really doing for ME to make MY life easier?

Certainly: Launching an emotional, outstanding designed high quality device with innovative user interface is a promising and exciting start. :-)

But if I see that this device is neglected and systematically detached/isolated from the existing Nokia ecosystem, then I feel that Nokia do not want to help me, quite the contrary, makes my life more and more difficult.

Do I'm too fixed in my mind and do not see the obvious benefits? Please help me...

Regards,
José

Moderator joined from Nokia Suite 3.3 Beta for Windows/Discussion/N9 support

Why is impossible work with Nokia N9 in this version???

When we can do this???

Please is necesary to N9 users

@ChopzN95
On the why it is removed. Well my guess is that it is part of the sell out to Microsucks to prevent anything from Nokia not infected with Windows to be a competitor. Similar they only sell N9 at some markets.

I found this on
http://betalabs.nokia.com/apps/nokia-suite-3-2-beta-for-windows/discussi...
Installed 3.2.100, Nokia Suite will continue to sync with my N9.

Who wants to start (or started) an online petition for official N9 support in Nokia Suite ?

This is extremely offensive....
After the N9 I will no longer buy Nokia phones.
For WP phones I'll look elsewhere, & for other OS's elsewhere.

@saylinen
I was talking my paranoiac reasoning in regarding Mr Elop as a paid of Troyan Horse of Microsucks.... ;)

Hiya Samuli, good, I'm personally -I assume as like most of the people here- not bound to a specific product, but I want a device that not only looks nice and has a really intuitive UI, but also is suppoting me in everyday tasks efficiently. In my opinion the decision to move toward Nokia Link is quite fine so far - but now it's time to get out of the sheltered laboratory environment and take a look at the real world: The currently most discussed topics arround the N9 are Nokia Suite support and Nokia Maps/Drive lack of functionality. Believe us, there are reasons for.

So, let's put it that way: Are there any concrete plans to add to Nokia Link needed basic funtionality like local sync of calendar and contacts among others?

And friends, once again, have you also considered all the customers who own other Nokia devices additionally to the N9? They all need TWO different apps to manage their NOKIA DEVICES. I would really like to meet the SW architect who has conceived such a strategie... not customer centric at all.

@saylinen
This Link versus Suite thing gave me an idea on how to make you understand our frustration by an analogy:

Assume that a company like Peugeot that creates both bicycles and cars has expanded their market to also cover people living in a city "N9". And they then suddenly decided to make a special new bicycle ("Link") just for the people of "N9", and then decided that they will no longer sell new cars ("Suite") to anyone from that city!!! It would still be possible for you to get an older car ("3.0"), and it would even be possible to use that as a trade in to a new one ("3.3") if you found this worakaround, but you could not buy the new one.
I do hope you see both the absurdity and the analogy of that...

There is ABSOLUTELY nothing wrong in deciding to offer Link to people with N9. The problem is to STOP offering Suite for N9 when it actually do work.

It is also just fine if some parts that do not work with N9 could be disabled, but why on earth stop all the things that do work???

Can any one give me ANY sensible reason for doing so - apart from my paranoid vision of a political decision to make N9 less useful that is?

Best Regards
Eske Rahn

@saylinen

I tried to set up Mail for Exchange as instructed with no success. I got error "Mail for Exchange server not responding. Check account settings."

I specified my server settings as I have specified them in my Ubuntu laptop in Thunderbird and these settings are working well together with our Exchange Server. BUT, I can retrieve my emails only when I'm connected to our corporate network or I have a VPN tunneling over a public network.

The result of setting MfE for my N9 was what I expected as there is no VPN to our Exchange server. Could you Samuli explain me how I can make my MfE to work?

This is purely political....

There's no technical reason why N9 can't be supported & Nokia Link dropped, "zilch".
Nokia Suite is simply far better, NL has some tiny advantages that can be migrated to NS.

If you continue to prevent N9 owners from using Nokia Suite...
Then you're shafting a segment customers that have been "very loyal" over the years.

N9 is your marquee smartphone, & it'll remain so alongside the 900 (WP Tango).
You have no right to screw your customers over like this...

@oeloemo
On the last comments, I'm personally quite convinced that the whole point of treating N9 this way is part of the political scheme to keep this obviously(for any objective observer at the least) more interesting device from getting more successful than the windows phones (and for not selling the even more interesting N950)- there is a reason why Microsucks poured a billion into Nokia. One of the least dirty words for it is "befoulment"

Nokia is dead to me if they keep pulling all the shit they have been.

Nokia Australia is about to dump the N9 & announce a full L800 program.
The roll-out for the N9 was a joke here, long story, I won't go into it all.

@Nokia

If you think you've nudged your most loyal supporters over to WP by your actions in the last 11mth.
Well... you're horridly delusional...

After our N900/N9/Symbian handsets get too old it's: "Android, iOS, & non-Nokia WP's, here we come!"
And maybe Tizen, if we hear more substantial stuff about it in the next few mths from Samsung/Intel.

You leave us with no choice, you're cowards, too scared to take the boldest routes.

Moderator joined from Nokia Suite 3.3 Beta for Windows/Suggestions/when for nokia n9?

when for nokia N9?

Nokia Link is useless & disrespectful to N9 owners.
N9 owners are far more technically adept* than Nokia assumes they are.
When will that sink into Nokia's thick skull???

*on average.

@EskeRahn: i think Android is a good choice. i still prefer the N9 more but with Android u get a mature system which works great and you get a support in a way Nokia never would give you.

For a certain while i ll be stucked with Nokia and the N9 (as long as i dont decide to buy an expensive contract free phone). Most of the Nokia users i know already gave up on that company. Lots of people are scared to buy Nokia since it most start to realize that as a customer u re treated like carbage by Nokia.

Its great that Nokia Link 1.2 finally gets some necessary functions. NL 1.0 always remained a useless beta version with all the unfinished functions (like deleting media content). its incredible how long it took for this update. Other phone companies provide their customers with satisfying software once a new phone comes out - not month afterwards. But even now the N9 isnt fully supported by its OWN company!

My question isnt "When will Nokia Suite be compatible with N9?" its rather "When will Nokia dissapear from the market?" A sad ü, but more and more coming true fact...

@fcuringa
Ah! Well Microsucks practically did that already by pouring in a billion dollars, and installing their Trojan horse. So yes this would be the next logical step for the Nokia sell out/hara kiri.

Sad news indeed. ;-(

________________
Best Regards
Eske Rahn

N97mini 0592616, 30.0.004, Swype 2.01(4426) with Danish dictionary v2.00(35420), Soundtracker 2.01(2) (for S40), Drop 1.03(1) with QT 4.07(301), Gig Finder 2.00(1103)

"(I just gave up on Nokia and has started moving things to my new Android phone earlier today)"

Support the N9....
Just don't support their WP strategy until they give Maemo6(meego)/Meltemi* some oxygen.
And only if they allow Meltemi to creep into smartphone territory, at least a little bit.
(instead of it being purely an S40 replacement)
A strong Meltemi strategy means more Maemo6x+Qt5+SwipeUX devices, & a more vibrant life-cycle for the N9.

I'll buy another top-end Android soon but I'll never give up on my N9 & N900.
Towards the end of the year it'll be a toss-up between an iP5+ or a WP.
But I won't even consider a Nokia WP if the Meltemi strategy's a joke.

*WTF's happening there, Elop hinted at it months ago, but still we know SFA?!

That there's no offline sync is really an absolute no-go for me to buy a N9 (or a WP7 phone too btw).

Honestly I don't understand your (Nokia's) decision to drop the N9 support in Nokia Suite and I don't buy the cloud story mentioned earlier - there are many people out there that want to (have to!) sync their phone in an offline environment and there are many plausible reasons therefore:
No access to company exchange network, when being abroad (no roaming service -> expensive in Europe, Nokia should know ;)), small/expensive data plans etc.

Why did Apple decide to support offline sync with their iTunes software when they are so hip and so future oriented?

Could you (Nokia) please elaborate in more detail your thoughts on this issue?

Thanks and regards, Stephan

@jalyst: Thanks for the correction of my statement. You're of course totally right. In some parts Nokia has great support. I just recently had a Nokia Store problem and used their feedback function - about 2h later I got a phone call by Nokia where they tried to help me with the problem. That's really great and I was really surprised to get such a fast respond (although the answer to my problem wasn't really helpful).

What I meant is the general feeling of a missing support for the N9 - especially the lack of many functions which make that phone hardly usable for people who don't have the knowledge for all the work-arounds which the N9 needs. I already helped a handful of people to setup their N9 because they didn't get useful answers by Nokia, but that shouldn't be my job.

If Nokia isn't able or doesn't want to have a proper Sync-software and just tells customers to use a (Google-) Cloud Service - i just cannot call that support, software and customer-service wise. The same counts for answers like "Cloud Services is the future, so sync-software isn't needed" but at the same time Nokia sends me a mail that Ovi Contacts will be shut down. No client believes such wrong answers and is left behind with lots of confusion.

If the N9 would be a 50$ phone I'd be ok if there wouldn't be a proper sync-software. But if someone pays so much money for a phone - just the phone is not enough. We're not anymore in the years of the Nokia 3310 where people were just happy with a working phone, nowadays and especially for a smartphone a well working pc/mac software is almost as important as the phone itself. NokiaLink may be good to sync a modern mp3 player, but not one of the most expensive smartphones.

Hmm, Still no ofering by Nokia to support N9 sync.

N9: Does not sync in Nokia Suite (N95 Did)
N9: MMS (Picture Messaging) doesnt allow use of email addresseses (N95 Did)
N9: MMS only works to primary numbers in contact lists (N95 did any)
N9: Doesnt do VideoCalls which store told me it did (N95 did)

I will be contacting my career, via the telecommunications industry ombusmen if necessary and asking that they take back the phone and resind the contract. The phone DOES NOT perform basic operations that other older phones have been doing for up to 5 years now.

The phone is released with some features which are clearly not even up to standard (see MMS comparisons above for an example).

@TomKnaeps74: Absolutely! I don't know what the heck Nokia is thinking. I was confused when that didn't work like I expected.

Nokia is really going to far with ignoring their customers... Never ever I will buy anything from them again if they continue like that. If there wouldn't be all those amazing 3rd party apps and modifications, Nokia would be already dead to me.

Thumbs up for all the great Nokia developers who made Symbian and Meego, and generally made what Nokia used to be (and of whom a lot got unjustified fired). For all the rest of Nokia and especially their management and CEO; please dissapear...

Hi TomKnaeps74 - regarding Nokia N9 and Bluetooth car-kits, especially Remote SIM Access Protocol topic, I recommend you to contact Nokia Care. This forum is dedicated to discussion about Nokia Suite Beta, nothing to do with Nokia N9 car-kit support.
--
Samuli

in #138 Re: 07-01-2012 01:36 JudaZ
wrote that nokia suite supports n9 but its disabled... how many people out there know how to reverse engineer the suite and turn that switch...

"N9 is a benchmark setter in some design aspects, yet a complete dead end in terms of software ecosystem".

This statement from the Lumia 800 review sums up my experience as a N9 user.
http://www.theverge.com/2011/11/3/2534861/nokia-lumia-800-review

From the discussion here in the betalabs and also in other N9 forums it is clear, that N9 has no future and therefore won't get any support regarding Nokia Suite functionality, etc.

@jaylist:
"quote" *Name some apps you can't find that you honestly/badly need.
And I bet you I can find them or decent alternatives. "end quote"

Can you find an app for rSAP as there is for android... some say that android apps possible run on MeeGo....

i got Nokia suite running stable with my N9
just deactivate synchronisation of the notes...
Only Nokia Maps doesn't communicate with the N9 phone

One step closer...? now i only neep an app for the remote SIM profile...

@TomKnaeps74:

I just installed NS latest build 3.3.86 - NS continues to refuse to connect to my N9. How did you get NS running stable on your N9? How to deactivate the synchronisation of the notes?

I could easily ditch the Maps section in the Nokia Suite in order to be able to use NS with N9.
The old installation trick doesn't unfortunately work with the latest version.
I hope some hacker would tick the "support" back on in NS.

Sam story as pepepez, i use the 3.2.100...
NEXT STEP connecting the N9 with rSAP premium carkit

jalyst - Its not so bad to use 3.2.x since 3.3.86 didn't bring anything new from a E7 user point of view.
Maybe all improvements has something to do with Nokia Belle.

At least "NOKIA Link" has been made available now also for XP and VISTA - released in BetaLabs on Jan, 28.

Hey Nokia why abandon your flagship phone?! Is my old favorite company turning into a Microsoft slave? Shame on you. Maemo/Meego is thousand times better than crappy Windows and you know it. Ah, I forgot, boss orders.

concerning n9 support.
Nokia seems to like doing unpopular and weird solutions.
Even when all the customers asking to do this.
Early versions already supported N9 so it is not big task.

where is your logic ????
Let's imagine - I have 2 mobile phones (both from nokia).
I have my own contacts which I'm not sharing with company. I do not wanna share my contacts with Google. Why should I?
among N9 users you will not find any hotmail users. And I do not want to share contacts with microsoft.

so based on your logic I should install my own Exchange ????

are you Kidding ? Nokia Link team do not want to support contacts either.
So seeing this weird behaviour I already started to change phones in my firm to android.
this is just result of this very very weird way of working with customers.

by the way Nokia Pc Suite had variant to synchronise contacts - to have priority of outlook for example. ovi did not have this and 2 version killed a lot of contacts . 3 generation also works quite st... funny way.
Why you killing normal features, making instead something not good working ????

Upgraded my N9 to PR 1.2. Sync with Nokia Suite 3.2.100 still working.

It was not possible to update C6-01 to Belle with the NSU 3.0.671 for mac. Why are you trying to lose clients nokia?

^Um, do you know for a fact that the C6-01 isn't getting Belle?
Or are you simply having issues updating to Belle via NSU?
If Belle is available for the C6-01, then you're just having issues w/NSU.

Which means:
a) You shouldn't be whinging about no support from Nokia for C6-01 owners.
b) You should be starting or posting in a thread about OSX + C6-01 + updating to Belle.

This thread has zilch to do w/your issue, it's about Nokia Suite supporting the N9.
Try to improve your reading comprehension skills...

GOODBYE NOKIA and all the best for the future..
I am tired of waiting for a Nokia Suite support for my N9.
I will keep my N9 as a collector (my last Nokia phone, maybe also the last 'made in Europe' sadly..) and search for a Smartphone with a direct USB/Bluetooth Outlook sync. capability.
I have some business needs that this company does not consider important, that's life and I understand. Bye.

The given links on http://www.allboutn9.info/2012/01/nokia-suite-with-n9-windows.html should still work. I've just reinstalled Nokia Suite a couple days ago. No Nokia actually wants to loose customers and does it in mass. Why...nobody really knows. But hopefully you can enjoy your last Nokia phone!!

juha.v.lintula - Have you managed to turn off update notification that has no option to keep using 3.2.100?

^So this is just to disable auto-update?

I hope someone works out how to get the latest builds working with the N9.
I don't like our chances, especially as we move further away from 3.2.100.

:(