I refresh the software update and it said something song.
error 12048
I've sent an bug report/error report but no response yet!
Sign In to download and comment
« Back to Feedback
9 comments show all
I refresh the software update and it said something song.
error 12048
I've sent an bug report/error report but no response yet!
bump
bump......
I have exactly the same error.. :( any remedy for the matter? Nokia please help. This started only after i upgraded my phones software from ANNA to BELLE...
Same problem here, update version Anna to Belle gives error code 12048.
Tried several times, no result.
same here!
on my n8, when i update from anna to belle during the backup process...
guys got it working...belle is beautiful :D i must have tried totally more than ten times and also disconnected and reconnected the device once via usb cable for the whole update to complete successfully.
Hi,
It is normal that the phone loses connection during the reboot phase.
If you wait for a while it will automatically reconnect to your PC.
If you lose connection during the backup, installation or restore phase, please do the following:
1. Disconnect the USB cable from your phone
2. Press your phone’s power button for about 10 seconds
3. Reconnect the USB cable
4. Wait for the installation to continue
Note: If this doesn’t solve your issues, try to connect your phone to another USB port on your laptop or to a USB port on the backside of your desktop PC. In some cases rebooting the computer also helps or using another PC to do the update.
Regards,
Marina
Nokia Suite team
I tried again, after reading the note from magovoru.
Connect the Usb on the backside of desktop PC. Now it works properly.
Note: If this doesn’t solve your issues, try to connect your phone to another USB port on your laptop or to a USB port on the backside of your desktop PC.
thanks to magovoru.
Willy Raes