Let's open up a huge can of worms:

What's Nokia's problem on the subject of PIM item categories and their syncing???!!!
Nokia's been crippling the picture for years. What's the problem?

Why do tasks not have categories?
Why do appointments not have categories?
Why can't you sync contact groups to Outlook or Lotus Notes???
Once again, what's Nokia's problem???

This one fact kept me away from Symbain devices for as long as they existed.
Where's the retartedness coming from???!!!

I would really love to buy into Symbian from Windows Mobile but i can't keep my business PIM routines going without category support!!!
There are millions of other people that are using other mobile platforms for this reason.
What is Nokia's problem???!!!

Here's a sample answer i'd be thrilled to hear:
"We understand that this has been a major blow on Nokia's part"
"Here's the beta labs page to keep an eye on the progress of implementing category support within Symbian PIM database: www.........."

Can't ask enough: "What is Nokia's problem???!!!!!!!!!!!"