Error - Nokia n82 - Unable to Install. Component built in.

Submitted by uluN82 on 13-06-2009 00:39.

I am not able to install the latest version.
I always get "update error".

Please help.

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Submitted by kee on 17-06-2009 16:50.

Hi,
Sorry to hear you are having issues. Unfortunately we are unable to fix this issue apart from doing a full reset to the device. If this is something you are willing to do, please let me know.

Regards,

Kee
Maps Team

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Submitted by emrossel on 17-06-2009 19:10.

Can someone please give that information.

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Submitted by tncc01 on 17-06-2009 21:40.

I assume kee means a hard reset of the phone. This can be done using *#7370#. It will wipe out all your settings and apps on the phone's memory, so you will need to backup everything with PC Suite. It should not affect anything on your memory card.
I was able to install OM 3.0 on my N82 (v31.0.016) by reflashing the firmware followed by a hard reset. I had also deleted everything off my memory card. I loaded OM 3.0 before loading anything else on the phone or card, or replacing my backup file. I can't say for sure that this will resolve your issue, but it did work for me.

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Submitted by emrossel on 18-06-2009 09:27.

First I have to do a hard reset pressing *#7370#.
Then I install OM 3.0 to my phone.
And after that I should uppgrade the phones firmware to v31.0.016?
After completed the above mentioned - then I can put back any aplications that I had on the phone prior to resetting?

Will my Simcard or my memory card be affected by the hard reset i any way?

Anyone please comfirm?

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Submitted by navio1973 on 18-06-2009 09:32.

you will no lose data on the memory card and on simcard, but you could have to reinstall some programs.
Navio
Nokia E66-1 (218.04) FW 200.21.118
Nokia N95(01.01) V 31.0.017 RM 159

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Submitted by emrossel on 18-06-2009 09:46.

Thank for the answer. Have I got it right se- number 1-4?

1. First I have to do a hard reset pressing *#7370#.
2. Then I install OM 3.0 to my phone.
3. And after that I should uppgrade the phones firmware to v31.0.016?
4. After completed the above mentioned - then I can put back any aplications that I had on the phone prior to resetting?

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Submitted by ilkkapeltola on 18-06-2009 12:40.

emrossel, can I share your email with Kee, so he can contact you?

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Submitted by emrossel on 18-06-2009 13:11.

Se above

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Submitted by scoobyman on 18-06-2009 16:38.

@emrossel

As pointed out in answer to your other post, Nokia Maps v2.0 is pre-installed in V31.0.016 so when you hard reset, you will revert to this version, so install v3.0Beta after doing this.

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Submitted by kee on 19-06-2009 10:36.

Hi all,
Thanks to emrossel who successfully managed to install Ovi Maps for mobile on his N82 following the "Component built in issue". Unfortunately it does involve a "hard reset" so please be aware that some applications/data may get lost if you do not correctly back up (please use at your own risk).

Sorry that the instructions are so long winded but we wanted to be clear on the steps.

1) Back-up your phone information using PC Suite (but exclude

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Submitted by davidgu on 19-06-2009 12:31.

Will there be a new firmware release at some point that includes Maps 3.0 so that we don't have to run through this rigmarole?

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Submitted by kee on 19-06-2009 15:52.

Not until the application is officially commercial.

Regards,

Kee
Maps Team

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Submitted by davidgu on 22-06-2009 12:30.

Any idea when that's likely to be?

The Blog post announcing this as the "final" beta would imply that the next step is a commercial release ...

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Submitted by fwon2638 on 27-06-2009 02:44.

Kee,

Thank you for your instructions. I have now installed NM 3 on my 6210 Nav!

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Submitted by happymeal on 28-06-2009 20:14.

Is there a charge after OM3 gets it's final status?
In other words should I be quick and install the (working) beta version as if to spare a dime?
Thanks for replying,

I prefer installing OM3 AFTER it gets final, because I don't want to loose any personal settings. See my public correspondence with Emrossel about N82 and hardreset above.

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Submitted by UrsusZA on 30-06-2009 15:15.

I had the same problem when trying to install on my 6220 classic using PC Suite and the Map update
I recently installed the Ovi Desktop Beta App and it has an integrated Map updater which worked perfectly, upgrading my Maps from 2.0 to 3.0

Hope it helps

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Submitted by borism on 20-07-2009 14:00.

I have

- n82 latest fw
- maps 2.0
- ovi suite 2 beta

still no luck upgrading to maps 3.0 after more than half a year trying!

seriously guys, wtf?

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Submitted by bumblebuzz on 26-07-2009 01:27.

For those that still have issues....

I use a N95 and just spent over 10 hours on and off and many different steps to get Maps 3.0 to work and now it does.

The method is similiar to Kee's in post #11, but without restoring backup.

1. Synch contact list with Email client (ie, Outlook)
2. Back-up your memory card but exclude the Cities folder and qf file
3. Hard reset (but I used a button combination instead of #7370#, because that doesn't work on my N95
4. Update firmware (but mine was already most updated)
5. Format memory card
6. Open Maps and exit
7. Run Maps Updater (I tried using a SIS file without Maps Updater, but that file keeps running into "out of memory issue", so I suggest not to bother with that)
8. Open Maps after it's updated. Make sure the application does open and it does the removal of old maps (which was created by step 6)
9. If Maps opens but shutdown by itself, remove memory card and open maps without memory card.
Then delete the cities and qf files using a PC. Put memory card back in and reopen maps.
10. Synch with email client to get contacts back
11. Reinstall any application and settings you have previously
12. Download new maps..
13. Put memory card files back...if you want.

DO NOT USE THE BACKUP RESTORE. Maybe you can use it with contacts only, but I would not risk the time.

Good luck...

***Perhaps OVI Maps crew can look at whether it's the backup utility that's causing all the problems.

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Submitted by borism on 26-07-2009 02:37.

that was simple one! NOT!

I'll just use Maps 2.0 or maybe that other map application...

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Submitted by javaid.aslam on 12-06-2010 23:28.

I have Nokia N82 and its software is uptodate...but i cant install nokia maps in it...
it displays the error tha "NOT Supported"...what the hell it is...????:(:(

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NokiaBetaLabs

Ovi Maps 3.0 Beta for mobile

Error - Nokia n82 - Unable to Install. Component built in.

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