after i installed the app. when I opened it, it only showed me a black screen.
Nokia N8-00
25.007
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after i installed the app. when I opened it, it only showed me a black screen.
Nokia N8-00
25.007
Mine crashed after about 2 / 3 minutes the first launch, after a reboot it worked fine (after it had about 3 minutes to start itself properly.
Did your previous version work?
yup the previous versions works for me, but this one doesn't. Installed it twice already but still doesn't work.
harwinjohn,
The black screen is very likely caused by the installation issue of QT quick components 1.1. I will contact you separately for that.
thanks,
Store client team
Received your email and it now works perfectly thanks! :)
Received what?? i it too.. Black screen when open the Nokia Store QML.
Alrdy download the latest one. 3.20.49, still the same.
seriwanxx,
I have sent you the QT components 1.1 via email. Could you try to install it separately on top of the store client package to see if the problem will be gone?
thanks,
Store client team.
Requesting if you could send me the QT components 1.1 via email, as I read that it solves the problem
eha0712,
I've sent the QT componet 1.1. to you.
thanks,
store client team
hi i'm facing the same problem..could u plz send me qt bundle also...thnx
my email id is ebabua@gmail.com
ebabua,
The QT components 1.1 can be found at http://nds2.betalabs.nokia.com/Store/qt-components_1_1.sis.
thanks,
Store client team
Can you mail me qt components.....i'm having the same black screen problem....my email is pranavsethi@Yahoo.com
I hope that this issue has been solved with the belle update, its fixed my store perfectly. Things running fine.
my ovi store & social network icons has been removed from my nokia C7-00 . I try to reinstal them but my phon gives me this answer: "unale to instal"
what shall i do? Help please
transfer webmoney into credit card/my buisness account
Moderator joined from Store QML client/Bug reports/got black screen on E7
Moderator moved from Store QML client/Reviews/got black screen on E7
installed, but when trying to run got only black screen
Moderator joined from Store QML client/Bug reports/Crash with blackscreen on E6-00
After installed doesn't work. Only blackscreen (in taskmanager is visible as nokiastoreclient) Nokia E6-00, newest software. Maybe it will help: Live View gives error: Some error was detected .... Qt.createQmlObject() failed to create object: grc:/gml/Preloader0.qml:1:21 plugin cannot be loaded for module com.nokia.symbian ....
Thanks for this information, this will definitely help with the investigation.
Do you know if you where running any Qt apps during the installation
I think no, the same problem was with the previous versions (I just wanted to check if they works), but there were not prepared to E6-00 so I didn't mention about it in comments. I use only Nokia Situations, if you wish further information I can send screenshots from LiveView.
Maybe it also will help, I also installed Nokia Maps with bug few weeks ago which appeared in Nokia Suite and something odd:
- when I bought my E6-00 i couldn't install java apps from the store, firstly I thought that they there prepared for Nokias with different resolution, but after reinstalling phone software (from Nokia Suite) now java apps can be installed without problems.
Version 3.20.049 works correctly! Great work.
Moderator joined from Store QML client/Bug reports/Black Screen On C7 Brown Malaysia
C7 022.014 Malaysia Symbian Anna.
Cant start the app. Black Screen!!~~
The 3.18 work fine, but when i install this new 3.20 black screen occur, when downgrade to the 3.18.. Make worst 3.18 same black screen i think the Qt on 3.20 is the problem replace the older one.
same problem c7 ANNA
seriwanxx,
If you reboot the device, does it recover?
thanks,
Store client team
Nope. It still the same.
Things i do:
1.Restart as you say.(not working)
2.Hard reset, and install again. From other post.(not working)
seriwanxx,
I have sent you the QT components 1.1 via email. Could you try to install it separately on top of the store client to see if the problem will be gone ?
thanks,
Store client team
Moderator joined from Store QML client/Discussion/Shows black screen on start up
Just tried.. getting black screen on launch
... could i also get QT components 1.1 by email?
sent to you.
Moderator joined from Store QML client/Bug reports/Won't Launch black screen
Just tried installing several times but nokiastoreclient gets stuck loading just shows black screen.
I've tried reinstalling, uninstalling all previous versions of the store client and rebooting... but nothing works.
Any suggestions?
Qt 4.7.403
QtWebKit 4.8.1
QtMobility 1.2.1
N8-00
Symbian Anna 025.007
RM-596
baswebdev,
I have sent you the QT components 1.1 via email. Could you try to install it separately to see if the problem will be gone on top of the store client package?
Thanks,
Store client team
Hi,
Thanks for your help, I do think It was a QT issue. Unfortunately I did not get to your message in time, it seems like I would have had an easier time resolving the issue.
After I tried uninstalling the beta version of the store I was unable to get my original store back so I had to do a 3 button reset on my phone as it was the only way of getting the original back.
The funny thing though is that after this, it seems that all my QT problems where resolved and my phone starting performing so much better in regards to QT applications. I wonder how many people are experiencing similar issues without knowing b/c I never really messed with QT aside from following these recommendations in relation to Anna updates 1/2 & 2/2 http://www.nokia.com/us-en/support/faq/?action=singleFAQ&caseid=FA136073....
Thanks again!
Moderator joined from Store QML client/Bug reports/Black out everytime launching nokia store application.
Only black screen appeared after launching the latest nokia store. My phone can only accept Nokia Store version 3.18.036
My phone : N8, Symbian Anna (022.014), Browser version 7.3
Moderator joined from Store QML client/Bug reports/black screen bug
black screen bug
when i try to download applications black screen comes
my phone is n8
os is belle.111.030.0607
broweser version 7.4
my mail id....shankarmd@rediffmail.com
Moderator joined from Store QML client/Bug reports/Black screen
i installed but the program isnt open just black screen
i already use symbian belle
Moderator joined from Store QML client/Bug reports/black screenbug
updated version still gives black screen.
bedemrob,
QT components 1.1 somehow didn't install properly. I will send it to you via email.
thanks,
Store client team
Give the reference please for QT components 1.1
sir still getting black screen.nokia c6 01
installing QT components 1.1 over store latest version did the job
Thanks!
thanks for resolving the prob
pleas send me the qt
hudaib2000@hotmail.com
Problem solved by qt files in other "black screen" thread...looks great!! Good job!
great
Moderator joined from Store QML client/Bug reports/screen all black
Describe the bugthe application does not stay on the screen remains black. I am under Anna and I installed Qt 4.7.4