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	<title>Comments on: Nokia Channels: usage statistics &#038; key improvements based on your feedback</title>
	<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/</link>
	<description>shaping the future together</description>
	<pubDate>Sun,  7 Sep 2008 16:43:07 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.3.1</generator>
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		<title>By: Timo Kunnarla</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-5094</link>
		<dc:creator>Timo Kunnarla</dc:creator>
		<pubDate>Mon, 31 Mar 2008 13:27:57 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-5094</guid>
		<description>This is now beginning to look very good!

Thank you!</description>
		<content:encoded><![CDATA[<p>This is now beginning to look very good!</p>
<p>Thank you!</p>
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		<title>By: kanta</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-4214</link>
		<dc:creator>kanta</dc:creator>
		<pubDate>Wed, 26 Mar 2008 15:33:45 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-4214</guid>
		<description>"Platform fonts with UNICODE support."

Every application should support Unicode, so this is not really improvement. The real problem is, however, that the platform fonts of Nokia phones do not include the needed Unicode characters and instead just show "unknown character boxes". Really lame, feels like stepping into a time machine and warping 15 years back in time. Provide proper Unicode support on your phones. Then not just Channels, but also the Web browser and E-mail client etc. would be usable on your phones.

Also, the mess with "special" characters has not been solved with this change. Just look at The Sun.

Furthermore, this version draws just one headline or 4 lines of article in a second, feels unbelievably sluggish and slower than previous version.</description>
		<content:encoded><![CDATA[<p>&#8220;Platform fonts with UNICODE support.&#8221;</p>
<p>Every application should support Unicode, so this is not really improvement. The real problem is, however, that the platform fonts of Nokia phones do not include the needed Unicode characters and instead just show &#8220;unknown character boxes&#8221;. Really lame, feels like stepping into a time machine and warping 15 years back in time. Provide proper Unicode support on your phones. Then not just Channels, but also the Web browser and E-mail client etc. would be usable on your phones.</p>
<p>Also, the mess with &#8220;special&#8221; characters has not been solved with this change. Just look at The Sun.</p>
<p>Furthermore, this version draws just one headline or 4 lines of article in a second, feels unbelievably sluggish and slower than previous version.</p>
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		<title>By: Tatu T</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-4131</link>
		<dc:creator>Tatu T</dc:creator>
		<pubDate>Tue, 25 Mar 2008 19:35:27 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-4131</guid>
		<description>Dear all,

Our deepest apologies for the long delay in releasing the Beta4 but our sw team has really been struggling hard to overcome some of the major issues we encountered with taking the systems fonts into use.

Today, most of the issues have been solved and we were finally able to package a well working and stable release into production. 

I will shortly write a new blog thread to describe some of the new features, latest changes and new content that we have recently published. Naturally, latest sw release notes are also available at this site.

The next sw build, release Beta5, is scheduled for 10.4 and it is well on its way! As highlights Beta5 shall feature for the first time a true content background update and a much simplified user interface!

yours truly, 
-the team</description>
		<content:encoded><![CDATA[<p>Dear all,</p>
<p>Our deepest apologies for the long delay in releasing the Beta4 but our sw team has really been struggling hard to overcome some of the major issues we encountered with taking the systems fonts into use.</p>
<p>Today, most of the issues have been solved and we were finally able to package a well working and stable release into production. </p>
<p>I will shortly write a new blog thread to describe some of the new features, latest changes and new content that we have recently published. Naturally, latest sw release notes are also available at this site.</p>
<p>The next sw build, release Beta5, is scheduled for 10.4 and it is well on its way! As highlights Beta5 shall feature for the first time a true content background update and a much simplified user interface!</p>
<p>yours truly,<br />
-the team</p>
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		<title>By: Timo Kunnarla</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-2967</link>
		<dc:creator>Timo Kunnarla</dc:creator>
		<pubDate>Thu, 21 Feb 2008 09:14:15 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-2967</guid>
		<description>Like Scott I would like to know when this is coming out - I really like it and the old service [Kanavat] is not working properly. Can we have an update in the situation?</description>
		<content:encoded><![CDATA[<p>Like Scott I would like to know when this is coming out - I really like it and the old service [Kanavat] is not working properly. Can we have an update in the situation?</p>
]]></content:encoded>
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		<title>By: Scott Beaumont</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-2814</link>
		<dc:creator>Scott Beaumont</dc:creator>
		<pubDate>Mon, 18 Feb 2008 13:19:34 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-2814</guid>
		<description>How is Channels moving forward? I have been waiting for the next betas and would like to know when can I expect to see something new.</description>
		<content:encoded><![CDATA[<p>How is Channels moving forward? I have been waiting for the next betas and would like to know when can I expect to see something new.</p>
]]></content:encoded>
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		<title>By: kanta</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1696</link>
		<dc:creator>kanta</dc:creator>
		<pubDate>Tue, 08 Jan 2008 17:51:21 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1696</guid>
		<description>** The program crashes if tabs are changed quickly twice.
tt: Using which tabs does this happen (and what terminal)? we could not reproduce this with upcoming Beta4 build.

This happens with the tabs of Euronews etc. Change multiple tabs rapidly and it crashes.

** “My headlines” should not show headlines for non-existing content.
tt: The system should be able to retrieve also “outdated” archieved content. How did you experience this problem?

Ah, now I understand. The system seems to cache old headlines and show also the old ones after current headlines, upto 16 items. Talentum channels only have 6 articles, so when they publish new article, the old cached headlines still fit into the max 16 items and are thus shown. But opening those old headlines doesn't give any article.

Although I understand the idea of showing which articles you've already read, I don't think however that it's a good idea to show headlines to articles that no longer exist.

But if the system is supposed to cache the articles, too, then the caching is not working. But those cached articles should then be available also through the channel itself.</description>
		<content:encoded><![CDATA[<p>** The program crashes if tabs are changed quickly twice.<br />
tt: Using which tabs does this happen (and what terminal)? we could not reproduce this with upcoming Beta4 build.</p>
<p>This happens with the tabs of Euronews etc. Change multiple tabs rapidly and it crashes.</p>
<p>** “My headlines” should not show headlines for non-existing content.<br />
tt: The system should be able to retrieve also “outdated” archieved content. How did you experience this problem?</p>
<p>Ah, now I understand. The system seems to cache old headlines and show also the old ones after current headlines, upto 16 items. Talentum channels only have 6 articles, so when they publish new article, the old cached headlines still fit into the max 16 items and are thus shown. But opening those old headlines doesn&#8217;t give any article.</p>
<p>Although I understand the idea of showing which articles you&#8217;ve already read, I don&#8217;t think however that it&#8217;s a good idea to show headlines to articles that no longer exist.</p>
<p>But if the system is supposed to cache the articles, too, then the caching is not working. But those cached articles should then be available also through the channel itself.</p>
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		<title>By: Channels, Editor-in-chief</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1680</link>
		<dc:creator>Channels, Editor-in-chief</dc:creator>
		<pubDate>Mon, 07 Jan 2008 22:02:34 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1680</guid>
		<description>Hi Kanta,
thanks for your comments! 

Quick comments/questions:
** The program crashes if tabs are changed quickly twice.
tt: Using which tabs does this happen (and what terminal)? we could not reproduce this with upcoming Beta4 build.

** “My headlines” should not show headlines for non-existing content.
tt: The system should be able to retrieve also "outdated" archieved content. How did you experience this problem?

** The main view shows incorrect hints for navigation soft keys.
tt: Should be pretty much fixed on Beta4, however the main carousel is planned to disappear from Beta5 onwards.

** Newspaper media template/Helsingin Sanomat issues
tt: There is a plan to build in latest news and other related articles functionality into Newspaper template. A bit like what you experience with wap.hs.fi. Timeline still a bit open.

** Web media template/Euronews issues
tt: Maybe a quick fix would be to swap main and lower level tabs. 

** The Sun has some scroll bar issues.
tt: Good observation. We are working on those!

wbr,
-tatu</description>
		<content:encoded><![CDATA[<p>Hi Kanta,<br />
thanks for your comments! </p>
<p>Quick comments/questions:<br />
** The program crashes if tabs are changed quickly twice.<br />
tt: Using which tabs does this happen (and what terminal)? we could not reproduce this with upcoming Beta4 build.</p>
<p>** “My headlines” should not show headlines for non-existing content.<br />
tt: The system should be able to retrieve also &#8220;outdated&#8221; archieved content. How did you experience this problem?</p>
<p>** The main view shows incorrect hints for navigation soft keys.<br />
tt: Should be pretty much fixed on Beta4, however the main carousel is planned to disappear from Beta5 onwards.</p>
<p>** Newspaper media template/Helsingin Sanomat issues<br />
tt: There is a plan to build in latest news and other related articles functionality into Newspaper template. A bit like what you experience with wap.hs.fi. Timeline still a bit open.</p>
<p>** Web media template/Euronews issues<br />
tt: Maybe a quick fix would be to swap main and lower level tabs. </p>
<p>** The Sun has some scroll bar issues.<br />
tt: Good observation. We are working on those!</p>
<p>wbr,<br />
-tatu</p>
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		<title>By: kanta</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1596</link>
		<dc:creator>kanta</dc:creator>
		<pubDate>Fri, 04 Jan 2008 00:21:51 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1596</guid>
		<description>The program crashes if tabs are changed quickly twice.

"My headlines" should not show headlines for non-existing content.

The main view shows incorrect hints for navigation soft keys.

Do you want comments about the channels' content and presentation?

Helsingin Sanomat seriously needs a headlines view. With 30+ articles under one section, and pressing wrong button sends back to menu and opening the section again starts from article 1, plus the Channels program being as slow as a turtle, it's a major pain to know all about the news. Also, the "sub-articles" connected to the main news story should be somehow connected in Channels as well, not just in random order like they are now. Compare to the web site.

EuroNews should be splitted into multiple channels, one for each language, or better yet, make it possible to only "subscribe" the languages you're interested in. Poor Portuguese, needing 5 button presses just to change to their language version.

Talentum... like I said, their news are not worth all the 6 channels they have.

The Sun has some scroll bar issues.

General: Having two levels of "tabs" is confusing and unusable. Take EuroNews as an example. You scroll to the bottom of the list of English "News" section, and then you want to change to read the "Economic News" section. So you press the "right" key. What happens? Yes, you just changed to the French version.</description>
		<content:encoded><![CDATA[<p>The program crashes if tabs are changed quickly twice.</p>
<p>&#8220;My headlines&#8221; should not show headlines for non-existing content.</p>
<p>The main view shows incorrect hints for navigation soft keys.</p>
<p>Do you want comments about the channels&#8217; content and presentation?</p>
<p>Helsingin Sanomat seriously needs a headlines view. With 30+ articles under one section, and pressing wrong button sends back to menu and opening the section again starts from article 1, plus the Channels program being as slow as a turtle, it&#8217;s a major pain to know all about the news. Also, the &#8220;sub-articles&#8221; connected to the main news story should be somehow connected in Channels as well, not just in random order like they are now. Compare to the web site.</p>
<p>EuroNews should be splitted into multiple channels, one for each language, or better yet, make it possible to only &#8220;subscribe&#8221; the languages you&#8217;re interested in. Poor Portuguese, needing 5 button presses just to change to their language version.</p>
<p>Talentum&#8230; like I said, their news are not worth all the 6 channels they have.</p>
<p>The Sun has some scroll bar issues.</p>
<p>General: Having two levels of &#8220;tabs&#8221; is confusing and unusable. Take EuroNews as an example. You scroll to the bottom of the list of English &#8220;News&#8221; section, and then you want to change to read the &#8220;Economic News&#8221; section. So you press the &#8220;right&#8221; key. What happens? Yes, you just changed to the French version.</p>
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	<item>
		<title>By: Nokia Channels update &#124; UK Gadgeteer Website</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1442</link>
		<dc:creator>Nokia Channels update &#124; UK Gadgeteer Website</dc:creator>
		<pubDate>Mon, 24 Dec 2007 11:23:44 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1442</guid>
		<description>[...] If you installed Nokia Channels when we last mentioned it, or simply have a new Symbian phone for Christmas, and are looking for interesting apps to install; Nokia have updated their Channels application. Full details of the usability enhancements and other changes on the Nokia Beta Website. [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] If you installed Nokia Channels when we last mentioned it, or simply have a new Symbian phone for Christmas, and are looking for interesting apps to install; Nokia have updated their Channels application. Full details of the usability enhancements and other changes on the Nokia Beta Website. [&#8230;]</p>
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		<title>By: kanta</title>
		<link>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1390</link>
		<dc:creator>kanta</dc:creator>
		<pubDate>Fri, 21 Dec 2007 13:17:56 +0000</pubDate>
		<guid>http://betalabs.nokia.com/blog/2007/12/21/nokia-channels-usage-statistics-key-improvements-based-on-your-feedback/#comment-1390</guid>
		<description>Looking forward to the coming versions. Sounds like there'll be very good improvements.

After commenting about the duplicate/empty news categories, which indeed was problem with HS, I noticed this problem is also with the All channels view, which shows duplicate/empty categories in the By genre view.

About the headlines view, you should make it show more than one line of the header text even when the header is not selected. This would make it easier to browse the headlines, when you could actually see more than two words. This can't be an issue with font/screen size, but the program design.

Unicode support is highly appreciated. Now we only need Unicode support to your phones to actually read the news (and the web and emails etc.). Pretty please? I'll be happy when I can read e.g. the front page of Wikipedia without unknown character boxes (or the phone just crashing).

Background downloading would be very useful not only for headlines, but also for the channels themselves, especially when in slow network and 1MB of data to download.

I guess it's not your decision, but could you please ask Talentum to set up just one channel containing all the few "news" they now are scattering all over the place with their 6 channels.</description>
		<content:encoded><![CDATA[<p>Looking forward to the coming versions. Sounds like there&#8217;ll be very good improvements.</p>
<p>After commenting about the duplicate/empty news categories, which indeed was problem with HS, I noticed this problem is also with the All channels view, which shows duplicate/empty categories in the By genre view.</p>
<p>About the headlines view, you should make it show more than one line of the header text even when the header is not selected. This would make it easier to browse the headlines, when you could actually see more than two words. This can&#8217;t be an issue with font/screen size, but the program design.</p>
<p>Unicode support is highly appreciated. Now we only need Unicode support to your phones to actually read the news (and the web and emails etc.). Pretty please? I&#8217;ll be happy when I can read e.g. the front page of Wikipedia without unknown character boxes (or the phone just crashing).</p>
<p>Background downloading would be very useful not only for headlines, but also for the channels themselves, especially when in slow network and 1MB of data to download.</p>
<p>I guess it&#8217;s not your decision, but could you please ask Talentum to set up just one channel containing all the few &#8220;news&#8221; they now are scattering all over the place with their 6 channels.</p>
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