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BetaLabs

Join our chat session and help us with our new website!

Tue, 2008-09-23 11:15

We have to do some real tough decisions regarding the new website and we want you to help. So if you are interested in participating, join our chat session on Thursday September 25th, 5pm EEST (Eastern European Summer Time). Correct me if I'm wrong with these, but for a couple locations around the world this would mean the following times:


  • 7am San Francisco

  • 9am 10am New York

  • 7:30pm Delhi

  • 12am (midnight!) Sydney


Again, we'll have the chat on IRC. If you are familiar with IRC, then this should suffice for instructions:

IRC network: EFNet
server (e.g.): efnet.xs4all.nl
channel: #nokiabetalabs

To join the session, here are the instructions for those who don't know about IRC

  1. Go to http://www.mibbit.com/

  2. Select Efnet.net from the server list

  3. Write #nokiabetalabs as the channel

  4. Pick a nickname for yourself (this has to be unique, so try to come up with something more original than

    Tags:

    Comments

    Submitted by on 24-09-2008 00:33.

    7a in San Fran can't be 9a NYC, there's 3 hours difference. 7a San Fran would be 9a CST (Chicago/Dallas), and 10a NYC.

    Submitted by on 10-10-2008 13:35.

    @Joseph: could you explain why would it be a bad move?

    > You want neutrality not favorism, competetion

    I definitely don't want to promote unhealthy competition. Not to speak of playing favorites. But I need some way to indicate which of the opinions are likely to be worth attention, and which are not.

    Having read tens of thousands of feedback submissions, let me assure you that not every opinion is equally valuable. Quite often, 90% of the insights. And, on a bad day, half of the feedback feels like this:
    http://www.theonion.com/content/news/local_idiot_to_post_comment_on.

    Of course, if you want to understand the general opinion, you need to listen everyone - or a representative sample of everyone. But Beta Labs has never been intended as a representative sample. What we have here, is an extremely insightful and innovative, but also a very biased community (for example, 96% are male).

    The purpose of Beta Labs is not to make everyone feel happy for being heard. Instead, the main purpose is to help Nokia create better apps for everyone. The approach we have chosen here, is to let the most insightful "lead-users" have a direct conversation with the Nokia R&D teams. Because they are busy folks, and don't have time to listen or talk with everyone, we have to choose. And, to me, a formal reputation system feels like the best shot we have.

    Anyhow, these were just my quick thoughts... What do you think?

    Submitted by on 26-09-2008 15:24.

    Ilkka, how many people were in the chat?

    Submitted by on 27-09-2008 04:31.

    Wow, IRC! I haven't touched that since the last century! Goes along with last-century operating systems and GUI's right? Will the new site be crippled to ensure compatibility with outdated WebKit-based browsers?

    Submitted by on 23-09-2008 11:23.

    Freeware S60 IRC client:
    http://mirggi.net/

    Submitted by on 08-10-2008 14:20.

    > So whats UP

    Submitted by on 25-09-2008 05:02.

    You could have used Tangler.com for your chat session.

    Just a suggestion.. =>

    Submitted by on 06-10-2008 23:14.

    So whats UP.....Not gonna Post the Session :(

    Submitted by on 09-11-2008 08:13.

    Hey Tommi,
    Sorry for the late reply.
    I do agree with you on many of the topics, if you do remember i spoke to you about it via email.
    Yes a profile is good, but not an open profile. I see 2 viewing systems, one for testers and one for your team.
    Test'es side would have a normal profile but with out a rank, of contributing, of post marks and that sorts. The reason for this is simple, u want everyone to to contribute to each other rather than leavin bias opinions to each other, or to whom i should remark or not remark, or ask him an not him for help. In a sense a pushes everyone to chat to each other blindly, but will show more productivity. Now on the side of your team it is different story. Of course i agree in a raking system, a detailed one in fact. But not of one rank. Your beta trials encompass a broad rage of applications and certain tastes are required for each. I think beta testes should be placed in many ranks, from strengths and weakness. You have one who is on the tech end, knowledgeable on the back end of application, where one is more media eccentric, user/UI friendly, out of the box thinker, and so on. Its valuable to you to recognize their contribution to certain projects.
    I would like to know do you use location as a factor.
    Location is very important(well background may play a change) but over-all location speaks for itself. For example i am from the silicon valley, so hence where nokia's competitors. Or USA/Europe views change, not in a bad way, but compelling information, i know nokia scores high in this.
    The Sex, yes majority is male, but have you made in any strides of appealing to women?
    Beta Labs is not open to the consumer market, a stronger presence (from front page nokia websites, a portal built-in device, on download, and i remember a mobile sites is in works ;) ) Yes this will spike up your drive-bye hits, but will recruit valuable testers. Create somethin specific to appeal to the women, be it media, something flashy, fashion, Cooking...so on. But its not there, u have their attention, but somethin simple is neeeded to direct their feedback(not saying they dont know whats up, but just in general.

    Maybe for all testers profile to show their beta status privately to see where they would like to improve, media, user friendly, tech, so forth. Somethin like nokia pilots, you can see your over-all work.

    Hmm....i guess this is what all comes to mind, but keep in mind my answers are based on as much as i understand of the direction you heading and your goals(not aware of full situation and road map) Joseph Asmar

    Submitted by on 25-09-2008 07:55.

    @MiGs
    Yeah, Tangler actually seems pretty good. I like how it looks and works. What I don't like is that it requires registration. I'm not sure if I would like to register for a service for a one hour chat...

    Submitted by on 29-09-2008 08:06.

    @horia stanescu
    I counted 12 at one point.

    @virpi
    IRC was easy to set up for a one-hour chat session. It served well for the purpose.

    Submitted by on 10-10-2008 05:05.

    Opps, ahhhh i shoulda stayed quite. hehe

    Submitted by on 10-10-2008 05:18.

    [2008-09-26 17:56:00] TommiVilk: quick poll: would you want a profile page of you visible to all, showing some background info + your full contribution history at beta labs? (yes/no)

    Yes from all

    Tommi that would be a bad move. DONT. You want neutrality not favorism, competetion, reputation will grow one way and down the other way, leaving the majority in the middle. Anyway i can go on and on about this, but i bet you get my point.