NokiaBetaLabs

Making Beta Labs better with the help of members

Hi,

We are trying a new approach, by which we aim to improve the service Beta Labs provides for all. And we are doing this with the help of the community.

Based on their activity history, we've selected a few users and empowered them with tools to help clean up the forum as it is getting more and more messy. What these users are able to do is:

1. Join threads, such as duplicates, together
2. Move misplaced content to the right place (e.g. changing a discussion to a bugreport)
3. Hide content like spam, illegal, offensive and other site-terms-breaking content. This is to be used very cautiously.
4. And of course flag content for admins to take a look at, like everybody else.

Additionally, quite a large amount of you very active users now have the ability to suggest such actions to be taken by admins.

So why are we doing this?

The reason we are doing tis is to make the service better – for you users as well as the development teams. We want to help other users, and we want to help development teams. The community has grown so large and the forum is getting so messy that both the members and the development teams are having a bit of hard time.

Guidelines

These are the guidelines the cleaning up will follow:

• It is to be done to help the community, to help individual users and to help the development teams.
• the site terms give guides on what kind of content we explicitly do not permit
• If you’re unsure what to do, you should flag the issue for admins, and they’ll get back to you
• Hide content cautiously (usually better to leave it if you’re unsure)
• Better to do a bit too little of moderation than a bit too much
• Again, we do this to help the community, to clean up things that are not in Beta Labs’ scope, to move things in their right places and so on.

What do you think?

Let's have a quick poll: