Beta Labs blog

What do you think about Nokia Beta Labs? (testimonials for our CTO)

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Folks, I need some help. Our Chief Technology Officer Tero Ojanperä would be willing to promote beta culture and Nokia Beta Labs in a big event this month.

Would you want to be a part of his show?

If so, please write below short testimonials: what do you think about Nokia Beta Labs? Why do you like it? Why would you recommend it to your friends or co-workers? What is the greatest thing about it?

Two rules: (1) write authentically as your true self, and (2) keep it short.

I’ll forward the best 10 testimonials directly to Mr.Ojanperä and the people helping him with the slides. No guarantees about will they use these at the presentation. It’s their call.

Of course, you can also write what you hate about beta labs, that’s good input for us too. But for Mr.Ojanperä’s presentation, we need some happy customers :-)

Posted by Tommi @ October 4, 2007 4:03 pm | Tags:

Nokia Beta Labs website renewal: recap of your feedback

The feedback thread about Nokia Beta Labs website renewal has calmed down ahead of schedule. Thank you all for your feedback! In general, you seemed to like the new concept.

Here’s a recap about the improvement suggestions I found most relevant.

(more…)

Posted by Tommi @ September 25, 2007 3:02 pm | Tags:

Nokia Beta Labs 2.0 - please give your feedback by 26 September

We are planning to do a major update to Nokia Beta Labs website during October or so. Here’s the first draft 0.01, click the image: (special thanks to Stefan Constantinescu for his valuable feedback)

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Let me explain the main points:

1. Name, punchline, and short explanation = top

The purpose of Nokia Beta Labs is to “engage Nokia users into co-creation of new applications and services”. That is, Nokia wants to create the future together with the users. We need to indicate this clearly. In addition, we need to ensure that everyone - both users and lawyers - understand what to expect. In practice, this means some kind of disclaimer like “Please note that the stuff here has some rough edges, yadda-yadda-yadda”, just like in Google Labs, Yahoo! Next and Windows Live Betas.

This part is not ready yet, but you’ll get the point.

2. Long list of beta applications = left side bar

At this section, all items would be listed, with their name/link and short description (max 3-lines). Now, we are likely to have more than a dozen apps & services available by the end of this year - and even more next year. As the list is growing, there is pressure to categorize the items somehow, and to highlight the most important betas.

About categorization, I’m not sure. Current categorization into mobile SW, PC SW, and services doesn’t cut it, because some of the items are likely to have all of these aspects. Another possible way to categorize would be to divide the items according to maturity: into experimental research concepts, previews of mainstream SW, and new versions of existing SW. What do you think, what would be the best way?

About highlighting the most important betas, it could be done based on:
- what is new
- number of visitors
- number of comments
- voting/rating system
- combination of the above (some kind of mathematical formula)
- editor selection (my professional judgment)

What would be the best approach? Or do we need to provide multiple views?

3. Beta Labs Graduates = right side bar

At some point, beta labs items will either graduate into an officially supported version, or withdraw quietly into an archive (some of the items at Nokia Beta Labs will be experiments that are not intended to graduate as such).

4. Beta Labs blog = middle

Here we could announce all new items, reply to public feedback about Nokia beta stuff, and get engaged in 2-way discussions about Nokia Beta Labs applications and about the whole concept. In short, this section will replace blogs.s60.com/tommi.

5. RSS

We’ll have an RSS feed for blog entries, and for the comments. In addition, I’m planning to tag each entry with the name of the app, so that we can get application specific RSS feeds. This enables the respective Nokia R&D teams to subscribe to application specific comment feeds.

6. What else?

I’m planning to ditch the discussion forums, mainly because we don’t have currently enough resources to moderate the discussion and to reply to people’s questions with any level of decency. This decision is not final, but let’s first try to manage without one.

What else should we have? You tell me. I promise to listen all suggestions, and then, make the final decision about what to implement at this stage. Some of your suggestions, of course, might be implemented later in future website upgrades.

Please send your comments by 26 September, as I need to freeze the concept pretty soon.

Heh. Let’s see how this works.

Posted by Tommi @ September 19, 2007 2:04 pm | Tags:

Towards lead-user driven innovation

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Quick note: I find myself intrigued by Eric von Hippel’s thoughts about lead-user driven innovation. In case you are interested, here’s a good summary of his latest book and here two of his books as free pdf downloads.

Very relevant stuff for our Nokia Beta Labs.

I wonder how we should:
a) identify the lead users / top contributors of Beta Labs
b) give credit to them (public recognition? rewards?)
c) offer an opportunity for them to get more closely involved in Nokia R&D process

Note to self: figure it out.

Posted by Tommi @ September 7, 2007 3:56 pm | Tags:

Announcement: I’ll start heading Nokia Beta Labs

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Yup. Got appointed to a dream job, as the manager of Nokia Beta Labs, effective tomorrow i.e. 1 September.

This is, by far, the most exciting opportunity I’ve had during my 5-year career at Nokia. I really want to use this opportunity well, and take the Beta Labs to the next level.

During the next six months or so, I hope to:

1. Get all relevant Nokia apps&services into the Beta Labs loop
2. Foster an active user community around Beta Labs, and encourage them into co-creation with Nokia (via redesign of the website, top-level blog, transparent feedback system, active two-way dialogue, etc.)
3. Foster “beta culture” inside Nokia
- removing barriers to releasing pre-commercial stuff to the Beta Labs
- getting lead-users (= top contributors of Beta Labs) more closely involved in Nokia’s innovation process

Let’s make this thing rock.

More later. Stay tuned.

Ps. here’s a powerpoint slide to explain what Nokia Beta Labs is all about

Pps. this blog will be dedicated to Nokia Beta Labs for the next two months.

Posted by Tommi @ August 31, 2007 1:24 pm | Tags:

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