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9 comments

Bugreport for Nokia Step Counter

gilesallison Fri, 2009-04-03 07:20

Error message “Unable to start Engine. Exiting”

Hello, I posted a similar post in the blog, but maybe this is the better place to post.

Device N95. Firmware V 20.0.273

After using this program for a few months with little problem (just the occasional crash), I suddenly received the error “Unable to start Engine. Exiting”. As suggested in the blog, I uninstalled the app, deleted all the folders and files that seemed to refer to the app, and then reinstalled the app. Unfortunately I received exactly the same error as before. I tried a few times in case I made a mistake, but was never successful. Am I missing somthing? Any help is gratefully received as I really like this little app.

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#1 Profile picture rmarcus Sat, 2009-04-04 00:14

same here...

But I have a 5800
Any ideas??

Found this at another forum
The solution I've found was to delete the file memorycard:/stepcounter/config.dat
You will need to input your personal data again.
Someway the file gets corrupted....
If that doesn't work after deleting the config.dat file, try uninstalling and reinstalling, that should do the trick

it works!!!

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#2 gilesallison Mon, 2009-04-06 09:31

Solved, although I am not 100% sure why

Thank you to rmarcus for your reply.

I was recently able to reinstall the application. I am not sure exactly why I could not do so before, but my best guess is that, despite completely removing the app and deleting all the associated files I could find (including the config.dat file), I may have still had a shortcut to this program in the multimedia menu. I cannot be sure that this was the problem because I cannot remember exactly if I deleted this shortcut before or after my last post, but in any case if anybody else experiences this issue it is probably worth checking this.

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#3 Profile picture Contributor of the month Bug buster Innovator navio1973 Wed, 2009-05-06 20:37

FW is not up to date

It could be your FW. On my N95 with the last release NSC works fine.
But if you will update it, you could loose some data and reinstall a lot of apps. When I updated the phone from the version 30 to 31, I loosed the calendar, I made the backup before but it PC did not restore it.
Navio
Nokia N95(01.01) V 31.0.017 RM 159

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#4 bdp Wed, 2009-05-27 03:10

“Unable to start Engine. Exiting” Error on 5800 XM

The error shows when you enable autostart.
You can configure your settings/profile, except autostart, then exit and use file manager to organize - copy to folder the config.dat as a backup.
Then try enabling autostart - even with default times, and you will get the error.
Then use filemanager to delete the config.dat and browse to the backup you made and use the organize - copy to folder again to get it working.
Brian

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#5 phlegm Thu, 2009-07-16 16:43

“Unable to start Engine. Exiting” Error on N95 8Gig

I was also experiencing this problem while on vacation last 2 weeks in Costa Rica. Tried everything mentioned in this forum and none worked. As soon as I got back to Canada everything started working again. I did have my access points pointing to invalid domains so that I would not get hit with data charges. Not sure if this could be related or not.

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#6 larryhk Fri, 2009-07-24 18:26

“Unable to start Engine. Exiting” Error on 5800 XM

Same problem on a XM5800 after a week or 2 of usage without problem
Reboot the phone did not help, nor did uninstall / reinstall
Even after uninstall / delete config.dat / reinstall, the same symptom appears
after completely clearing the "stepcounter" folder, I could get it restarted. I suppose the last .dat file might have been corrupted. I have kept it if somebody in the dvpt crew wants to take a look at it

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#7 Profile picture fabianlujan Wed, 2009-07-29 21:17

well....same error here but

well....same error here but I'm sure that I deserve it hehehee
I tried it on a Nokia E66-1.
Installation was fine but when trying to start it...."unable to start engine. exiting."
That means I will have to wait for a compatible version.

fabianlujan | buenos aires | argentina

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#8 divyabhatia Thu, 2009-07-30 12:04

You need to delete a file in

You need to delete a file in order for step counter to start working again I have forgotton the name of this file and my 5800 has gone for repairs so i'm unable to check it ,I had posted this same problem on the nokia support page u guys should check it out.

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#9 alanrichey Wed, 2009-11-18 17:44

Nothing suggested here helps

I have a 5800 and even uninstalling the program and deleting the \Step Counter\ folder on both Main Memory and the External Card and then reinstalling I still get the error.

Any more clues ?

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