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Bugreport for Nokia Point and Find

basit Thu, 2009-05-07 12:50

Never connects

App Behavior: ** Keeps saying, "Connecting to Server Please Wait" **
Desired Behavior: ** Connect successfully **

Description:
The application never connects regardless of the access point selected

I'm using:

Nokia N82 (8.01)
v 20.0.062
28-02-08
RM-313

Connections Tried:

Edge/GPRS over Mobilink/Ufone/Warid in Pakistan
Wifi with a 4 mbps DSL connected

How to reproduce:
Just run the application, and it will keep trying to connect

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#1 Profile picture Staff scmoatti Thu, 2009-05-07 20:27

@basit

Hi basit,

Thank you for this detailed report. I have passed it on to our customer support team; they will be in touch with you.

Again, please continue to bring on your great, detailed feedback!

Regards,
SC
P&F team

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#2 drianmcdonald Wed, 2009-05-13 18:28

Never connects (bug reproduced on N95)

Hi,

My phone also never connects.

There is an additional problem which I am including with this bug report in case it is related:

FOCUS LOOP

Expected behaviour: The phone focuses on and reads a barcode (even if it cannot find data for it)

Actual behaviour: The focus oscilates around the correct focus. An icon and title for "production information" appear, but with no content below it. If you click the "web" dynamic button, you get a blank screen.

The operator is O2-UK (in UK) with 3G Network, using 3G Networking. I shall happily look up more specific info if you tell me where to look.

Thanks,

Ian

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#3 Profile picture Staff scmoatti Tue, 2009-05-19 13:58

@drianmcdonald

Hi drianmcdonald, and thank you for your detailed feedback.

When you see the 'product information' result appear below the ViewFinder, you are 1 click away from the actual info: scroll down and you will see a web preview window open. If interested to browse, press the center key to maximize the browser window and navigate through product information.

The reason you get a blank screen when you press the web soft key, is because there your wish list is empty. To add item to your wish list, press the 'add to wish list' button from the product information page.

Bottom line for us is that we need to do a better job telling you and other users what is happening, and how to find information. And it is really helpful to get your specific comments, so we understand where to improve usability... :)

Many thanks, please keep the feedback coming.

Regards,
SC
P&F team

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