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Bugreport for Here and now

Sat, 2009-07-04 21:49 Phillexx: Suddenly Can't Connect with N95
Phillexx

Have been happy with Here and Now on my N95, but all of a sudden it will not connect and all I get is the spinning circle via a phone connection or the spinning circle and the page 1/2 at the top right if I connect using a WiFi connection. Think it may have only happened with the last update in June.

Does anybody have any suggestions - I'm using the latest firmware, but the main point is that it worked before and suddenly stopped.

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#1
Sun, 2009-07-05 17:25 Patje1968: just installed "Here and
Patje1968

just installed "Here and Now" on my N95 and i have the same problem, just the spinning circle and the message "can not connect to internet".

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#2
Mon, 2009-07-06 17:27 droozel: I have the same problem on
droozel

I have the same problem on my E66, just spinning and nothing..

Nokia E66-1 (04) / 210.21.007 / 27-02-2009 / RM-343
Nokia 6260 / 3.0436.0 / 03-09-04 / RM-25

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#3
Tue, 2009-07-07 18:40 marxistvegan: same problem on the E63
marxistvegan

before the recent update Here & Now worked perfectly, but now it just spins and says no info is available for weather or events.

UPDATE: about 5 hours after posting this message Here & Now worked correctly, very odd.

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#4
Tue, 2009-07-07 18:59 redreku: Server problem solved
Staff
redreku

Noticed the same and checked the latest messages from the server guys. It seems that there was a server problem that has now been solved. Sorry about that, it took a while to fix because of the weekend. We are building a new production environment and hope to avoid things like this in the future.

Pekka Rissanen
Product Manager, Here and now

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#5
Tue, 2009-07-14 11:14 Phillexx: Now all OK
Phillexx

As redreku says the problem has been fixed and Here and Now now works fine.

Many thanks

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#6
Sun, 2009-10-25 16:31 pdc50: New version still has problems connecting
pdc50

I installed the latest version yesterday and it was working fine until today when it fails to connect. I had this problem also with the earlier version.

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#7
Sun, 2009-10-25 21:29 abergonzo: Confirm connection problem
abergonzo

Error message says: "Internet: Unable to connect. try again". I use an E75. Tried connecting with wi-fi and 3G, same result.

Is the error in my settings, in the app, or on the server side?

Thanks,

Albert

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#8
Sun, 2009-10-25 23:47 suyog: Uninstall and try
Contributor of the month
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suyog

@abergonzo, Please try to remove Here & Now Beta from App Manager and then download and install latest version. Restart phone. Try again.

I also had same issue and resolved it by above steps.

Suyog

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#9
Mon, 2009-10-26 10:41 eDog: not connect on n78
eDog

after start and spinning circle:
Internet: unable to conntect. try again.

n78 rm-235 fw20.149.051.1

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#10
Mon, 2009-10-26 12:42 mkaler: Internet unable to connect
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mkaler

Mike is having the same problem. Was working fine after loading the new version until sometime Saturday (USA Central time zone) and then was unable to connect.

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#11
Mon, 2009-10-26 14:08 SebaBeer: Unable to connect
SebaBeer

I installed Here and Now on my E66.
When starting up the application it fails to connect to the internet.
I restarted my phone without any improvement.

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#12
Mon, 2009-10-26 14:41 abergonzo: Unable to connect
abergonzo

@suyog: I installed Here&Now for the very first time yesterday evening, downloading the latest version published here on this site.

Albert

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#13
Mon, 2009-10-26 14:54 kgpoc: Unable to connect
kgpoc

just like everyone else, had the original Beta version and loved it! Upgraded it saw the new screen once and now it just gives the message fails to connect to the internet (there is no problem with the internet).

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#14
Mon, 2009-10-26 15:04 frakari: Unable to connect
frakari

Same problem; same message.What to do?

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#15
Mon, 2009-10-26 18:21 suyog: I am not having any connection issue
Contributor of the month
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suyog

I tried yesterday and today also , no issues with connection.

Movies , restaurants are showing nothing but that looks like specific country/region data issue.

Suyog

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#16
Mon, 2009-10-26 21:18 abergonzo: Works now!
abergonzo

Hi, it's working tonight for me, and it's beautiful. Unfortunately, not much besides weather here in Malta. Is there a way to suggest sources for movies, events, etc?

Thanks a lot for these great apps,

Albert

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#17
Tue, 2009-10-27 15:17 frakari: Restored
frakari

Tried Now..it works! Fantastic..!

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#18
Fri, 2009-10-30 14:42 redreku: Server was down during the weekend
Staff
redreku

I am very sorry, but a jammed server connection caused service outage during the weekend and on Monday. This was fixed on Monday and the root cause is known. We are changing some of the server side stuff because of this incident.

Thanks for reporting,

Pekka

Pekka Rissanen
Product Manager, Here and now

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