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Bugreport for Nokia Ovi Suite 2.0

Thu, 2009-09-10 08:55 Mozerfok: Album arts from MP3 not showing on Ovi suite nor in transfered Music from PC to Phone

Hi again

I tried to transfer music from my PC to the Phone using the Ovi Suite.

Noticed that if you update the album art on Ovi suite it does not get transfered with the album art on the phone. Actually it does not show up in the player; the MP3 HAS the album art in the tag...

Anyone having this same issue?

Any work around?

Phone is N78-1

Cheers

#1
Thu, 2009-09-10 09:25 cricfancy: @ Mozerfok

Are these songs are from Watch folders?

We have some known issues list where it mentioned has following, do check if your issue comes under any of these

Music:

* On some computers Nokia Ovi Suite is unable to show music content in watch folders. (User has to add those tracks manually)
* With certain device models music playlists may not be shown from device.
* Sometimes you have to manually refresh (F5 button) before transferred content is shown from the device
* Music purchased from Nokia Music Store: you can transfer music into your device using Nokia Ovi Suite. However, you need to re-license music with device when playing music tracks
* Crashes sometimes happen during transfer and when creating playlists
* Cancel button in Music tab of options dialog does not work
* The error message is not shown when disconnecting the device during transferring

----- Sorry,

I don't see any known issues related to Album art....Sorry for the above ...

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#2
Thu, 2009-09-10 11:44 Mozerfok: Thanks for the heads

Thanks for the heads up...

Actually it has nothing to do with all the above... The Ovi Client does not transfer the Album arts to the phone.

Tried to refresh the view but nothing appears with any albums uploaded on the phone

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#3
Fri, 2009-10-09 14:00 suyog: Same for me

Exactly, I also noticed same thing, Can anyone from Nokia look into this?

Suyog

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#4
Thu, 2009-10-15 13:12 Puumis: Hi Mozerfok and Suyog, Are

Hi Mozerfok and Suyog,

Are the embedded album art files PNG images? Please try a JPEG file ... Is it then OK?

- Puumis

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#5
Mon, 2009-10-19 02:11 suyog: Given up on OVI suite

@Puumis, I am very sorry as I wont be able to help you. I have uninstalled OVI suite.

I tried graduate, released version of OVI suite and faced many issues with Photo/Music Sync. I just couldn't trust it anymore for handling my data hence uninstalled it.

I am back to PC suite+NSU+Nokia Music+Map Loader+Nokia Photos, they are soooo many, but they work really well. :-)

Suyog

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#6
Sat, 2009-11-07 02:17 mofalade: Album Art Issue

Has anyone found a solution to this album art issue plaguing Nokia Music Ovi Suite software. I use Windows vista and now installed the latest version of Ovi Suite. never could get the album art to work on my phone ever since i got the N95 and now N97 in more than 3 years. (always hoped Nokia would find a solution to it soon but it is becoming apparent that Nokia's developers are incompetent). I have tried just about every suggestion online and just like most folks can't get the album art to show up on my phone. My library has almost 5000 songs so don't expect me to this manually. Everything shows up fine in WMP 11 but when transferred using WMP or Nokia Music it can't get the album art to transfer also. For a while all my album art also showed in Nokia Music but as it is unstable, it is only showing it for a handful.

When will Nokia have a solution to this problem? Does anyone know why the album art is not showing (and yes i have the album art all in jpg embedded in the mp3 files). aaarrggghhh, i am just sooo fustrated. Does the album art have to be in a specific format and size for it to be able to be transferred to my phone.

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