Nokia Betalabs

Hi vivek1214,

When you tap on an attachment do you get the toolbar with the options "View", "Read", "Download", "Copy" etc.?

Do you get the unable to connect. Check connection settings when tapping the "View" button?

That error message must come from Symbian and not our application since there is not an error message with that text in the app. (Just searched for it). If you could describe in a little more detail how you are trying to view attachments so I can understand what goes wrong?

Best regards,
Henrik Pettersson /The Mobile Documents team

thanks for reply
when I tap on attachment I see only two options, open and save. When I select any one of the option it gives message "Unable to Perform Operation" within few second, and then "unable to connect. Check connection setting"
I think before installing some updates It was OK.

Pls solve my problem

regards
vivek

Hello, I am getting one more problem with my nokia n8 social network application. Initially it was working very nicely but since from few days, I am getting an "Unable to connect to gateway. Please try again" error. I am using GPRS (not WiFi) and I am able to access internet through the browser, download apps from Ovi etc.

Please give me solution

regards
vivek

Hi vivek1214,

Yes I believe you have an internet connection otherwise you would get stuck at Logging in with Mobile Documents.

Just out of curiosity can you un-installa and install Mobile Documents again and see if the problem remains?

Strange that Nokia Social seem to have the same problems. Have not seen anything like this I'm afraid.

I'll try to install the latest updates to my Nokia N8 (Have been trying for a day now but the process has failed constantly), and see if I get the same.

I'm sorry that I cannot give you any more clear instructions but I simply do not know what's wrong.

Best regards,
Henrik Pettersson /The Mobile Documents team

thanks for reply visiac.
Yesterday I downloaded "mobile documents" from ovi store it is running nice and now I can download attachments. but through nokia mail client still not

regards
vivek

Hello friends,
I have the same problem with the email with the same text:
Unable to Perform Operation" within few second, and then "unable to connect. Check connection setting"
I´ve try with reinstal the email(Gmail) and try with another email,the result was the same.

Please I need some advise about that.

Regards,
Luis

Hi Guys,

I tried to run Nokia Social but it told me to install and re-install when launched. I uninstalled it and the I could not find an installation file for it anywhere. You guys know where to find it?

lucho954, does it work if you uninstall and then re-install Mobile Documents? I've not been able to reproduce your problems yet, so I don't really know what's happening.

Best regards,
Henrik Pettersson /The Mobile Documents team

Henrik,
Thanks for the soon answer, my problem is on the standard e-mail, I´ve not installed the mobile documents app. I see that many guys with the N8 have the same problem in Europe, check this in Nokia Europe:
http://discussions.europe.nokia.com/t5/Nseries-and-S60-Smartphones/N8-Em...

Today I can´t syc the gmail in/out box.

Thanks in advance,
Lucho954

Hi lucho954,

Ok. Please note that Mobile Documents is developed by VISIARC and not Nokia. But I will forward your feedback to the Beta Labs team and hopefully they will forward your feedback to the right guys within Nokia.

Best regards,
Henrik Pettersson /The Mobile Documents team

Hi Guys,

Sorry I now think I really misunderstood you guys. You are all having problems with the Nokia Email client. Correct?

Please see my post just above.

Best regards,
Henrik Pettersson /The Mobile Documents team

The problem is gone. Now I can see and donwload the attached documents in Gmail.
thanks a lot for help.
Lucho954

Hello lucho954
The problem of nokia email elient is still in my N8.
How did you solve your problem?
pls guide me.

thanks
vivek

vivek,
I´ve do nothing, just start working normal (save and see the attached items).
Today morning the problem returns, but now the problem is gone again.
I think this is a NOKIA problem becouse I have the same message in everey NOKIA email client account (Gmail, Yahoo, Terra).

I hope they can help us soon.
Best regards,
Luis

hi
My problem has also solved, strange!!
i did nothing
Its NOKIA problem.

vivek

Hi,

If you experience any problems with your Nokia device or software from Nokia that's not currently in a trial at Nokia Beta Labs then please be in contact with our customer service: http://www.nokia.com/customerservice (or @NokiaHelps on Twitter).

If you like you might also try looking through or discussing your issues at our peer-to-peer support forum: http://www.nokia.com/discussions

John - Community Facilitator @ Beta Labs

Hi,

I am using Vodafone Live WAP service on N8. I have used MOBILE DOCUMENTS as a PUSH MAIL APP. While configuring the GMAIL account it downloads only the previous 30 days mail on my mobile which is very frustrating although the interface is pretty good. Also it should include a manual sync option in it as well.
I need all the mails in my inbox from the very beginning and it's users' lookout to preserve the free space on their mobile.

Currently I am using Mail for Exchange by Nokia because it works great and downloads all the mails from inbox.
Even I want to use Mobile Documents but want all the mails from inbox.
Kindly help if you have any solution and email on "shahmihir1986@gmail.com".

Thanks