Nokia Connectivity Analyzer

Experimental (Prototype that may change or disappear after the trial period.)

Certificate Error on install

2010-11-25 @ 23:19 by ChairmanH
The software wouldn't install on my E51. I just got "Certificate Error - contact supplier" or similar.
 
 
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Product team response

1. What software version do you have, please type *#0000#
2. Which installation option did you use?

Renewal of my certificate for my device Nokia3110c

1. Software version is: 100.34.20 29-09-2007 RM-244 Nokia E51 (217.03)
2. I tried downloading to PC and then using Nokia PC Suite to install onto the E51. I also tried direct download using the phone. Both failed with the same error message.

Hope this helps..

Howard.

Product team response

I would do following:

1. Update the firmware of the device using PC Suite (as it seems that you have it). Take all required back ups what you need.
2. Then install the application

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/bugreport">Bug reports</a>/Unable to install via BT

The certificate has expired. Error nr 2153775105.

Install fails - Certificate Expired - N8-00 Symbian Belle 111.030.0609
Strangely when viewing the app certificate at the install prompt it shows Valid Until 08/03/2012 and the issuing Nokia Online CA cert stills seems to be valid so not sure why the phone thinks the certificate is expired. Maybe it is installing another component with expired certificate (failure seems to happen right near the end of the install - just a quick popup reporting Expired certificate with big red !

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/bugreport">Bug reports</a>/certificate expired - confirmation

Can't install - certificate expired (N8 - belle)

Hello Nokia - anybody listening?
It would be nice if you could at least acknowledge this issue and advise what you intend to do about it and when, otherwise what is the point of people providing their feedback if you are not listening?
Thanks ....

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/bugreport">Bug reports</a>/Certificate has expired

Cannot install because certificate has expired.

Edit: I see this is already mentioned couple of times. Does anyone have any idea when the new version is going to be released?

@richardrudling - mjtasa from the product team acknowledged this on another thread, which I've now joined below this one.

And I've temporarily removed the installer from the Try It page until a newly signed one is available.

John - Community Facilitator @ Beta Labs

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/bugreport">Bug reports</a>/certicat expired

just certicat expired, so i can't install it

I downloaded the program,it is working!
N8-00 with bella 111.030.0609 I had one downloaded months ago, that one give a certificate error today. Thanks for fixing this.

still same problem. Is somebody from Nokia moderating this thread and could act on this?

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/bugreport">Bug reports</a>/expired certificate

can't install on my 701 with the latest,,it says expired certificate

Same here: "exopired certificate" trying to install Nokia Connectivity Analyser on my N8 with Belle software.
Simon.

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/discussion">Discussion</a>/Certificate expired.

Nokia X6 Keeps saying Certificate expired.
Can you help please?

Diferent phone with Nokia E7-00 same problem and also says Error code 2153775105 as a popup on the Nokia install page.

I had the same problem yesterday on my N8
After setting the N8 date to 18 feb 2011, installation worked

Thanks wquatan. I think from that it may be a problem with me living in South Australia where our UTM is +9.5 hours ahead of GMT. Its already 3.28am 19th

Well .............. I just adjusted the date ahead and behind my present time and did not work after making changes for me.

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/bugreport">Bug reports</a>/Cannot install it on N8 with Symbian Belle 111.030.0609

cannot install: always prompts the error "Certificate expired " ( on any drive C, E or F of my Nokia N8 ). I tried to install the .sis file directly on the phone via the installer wizard implemented inside my N8.

My technical setup:
Nokia N8 Symbian Belle 111.030.0609 - QT 4.7.4
PC: Windows Vista Home premium 64 bits

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/discussion">Discussion</a>/Expired Certificate

I get the error "Expired certificate" while trying to install.

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/discussion">Discussion</a>/Certificate issue

Cant install, cerificate problem

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/bugreport">Bug reports</a>/installation error for nokia E7

symbian Belle
111.030.0609
nokia e7-00

program is not installed. "certificate has expired."
Installation was carried out using the Nokia Suite 3.3.86

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/discussion">Discussion</a>/New Certificate Please

Can we have a new certificate, please?

Product team response

I am sorry that the certificate was expired. Please be patient, I am working on this.

changing the date before installing the app has worked for me...after the installation i put the correct date.

But not for all. This solution dosen“t work on my N8. Waiting for app with new certificate.

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/discussion">Discussion</a>/Error

In Nokia N8 and N97 failed as it show: Certificate expired!!! This appear when it will be installed.

Best Regards

Sufyan

I have been able to fix the problem by changing the date to 2011 and installing and then when installed change year back to 2012. I hope that this helps you all. nquatan gave us the answer but I foolishly did not read his fix properly and thought it was about being just a day out instead it was a problem with the year!
Have fun!

I changing the date to 2011 and works for me too on my n8.

I had a problem with Certificate expired too...
Changed the date to 20/02/2011, and problem still persists!
I tried turning phone on and off, but that made no difference...

certificate expired with belle on n8

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/discussion">Discussion</a>/Expired certificate?

Cant install Analyser, phone states 'Certificate Expired' and exits installation. Any solutions?

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/discussion">Discussion</a>/&quot;Certificate expired&quot; Belle

Guys, I get "Certificate expired" when trying to install it?
why is that?

FYI, I have Nokia-N8 (Belle).

Thanks.

Moderator joined from <a href="/apps/nokia-connectivity-analyzer">Nokia Connectivity Analyzer</a>/<a href="/apps/nokia-connectivity-analyzer/discussion">Discussion</a>/renew certificate validity

renew certificate validity, please

yes, please

Same problem here - N8 running latest Belle release reports Certificate Expired so install fails.

I see that the file was changed, before 218 KB now 174 KB and now is working correctly.