Nokia Drop

graduated! Now part of the commercial offering

Stuck at "Connecting..."

2012-04-15 @ 20:12 by secasc7
Upon opening the application, Drop keeps on "Connecting..." forever. Nothing else happens. There is no error message. If there is no Internet connection running already, Drop will NOT establish one.

Tried phone restart, no change. Internet connection is working. Drop does not ask for Nokia Account username and password, as those have been entered earlier in Maps settings.

Nokia 701 running Belle Feature Pack 1, v112.010.1404, Drop client for Belle.

The same problem was also there with Nokia Belle 111.30.609.
 
 
Report 3

5 comments

Leave a comment

Comments

Product team response

Moi!

Which Drop version you have installed and which notification support package?

BR,
Päivi

Hi Päivi,

thanks for coming back to me!

Drop version is 1.4.12101
Nokia Notifications Support Package is 1.05(31206)

Hope this helps!

Kind regards
Sebastian

Product team response

Hi!

Just updated the client. Could you try with that?

If the problem still occures, please inform.

-päivi-

I am using Nokia Drop client update (version 1.4.12154)
Same problem as secasc7
Nokia 701 running Belle Feature Pack 1, v112.010.1404
connecting forever...

Product team response

Moi!

Have you done any hard-reset to the device?

If not, could you try to do so that you manually remove the previous version and install then the newest one.

-Päivi-

This trial has ended!