Nokia Mail for Exchange for Asha 302 and 303

Beta (Likely to graduate to a commercial product.)

I dont get notification and sound

2012-05-27 @ 18:32 by lennarddeij1991
not sure if it is exactly a bug, but i don't see a notification when i get an email. it does viberate, but i dont see a notification on my homescreen. and oh, i didnt here sound when i got the email.

my phone is Nokia asha 302, with firmware version 14.53
 
 
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Product team response

If you have your device in Silent Mode it will follow that mode and will not give a alert but vibrate instead. Switch your device to General mode and check it , it should work

but my phone wasn't in silence mode. but i checked again, and you're right there was a sound but i could barely hear it, it was only a beep. but how about the notification icon on my home screen, i don't see that.

Product team response

MfE support ActiveIdle (better than just notification) which can be configured to your homescreen. Please, read instructions from the side how to configure it.