Nokia Betalabs

Hi there,

Thanks for reporting this!

Could you let us know
* which phone and firmware you're using (*#0000#)
* where you are located physically
* which positioning methods are enabled
* which connection methods you have enabled (wifi?)

Also: does the My Location widget get a position?

Thanks a lot

-Jennifer

Thanks for the reply. In answer to you questions

I'm using a C7-00
Software 111.030.0609
I'm based in London, UK
GPS connectionns enabled - assisted GPS, Intergrated GPS, wifi/network, network based
My location widget gets a position just fine.

To be clear about the issue - the widget itself never loads at all. All I get is the rotating thing showing its loading.

Aaah! Ok, that is extremely interesting (and bad).

Have you tried to reboot the device? Do you by any chance have any other Beta apps installed on your phone?

Thanks

-Jennifer

Also: Could you possibly email us an installation log?

You can find the installation log in either
c:\data\solosmartinstallerlog.txt or c:\solosmartinstallerlog.txt. Please email it to feedback-ovimaps@nokia.com with the subject: "Nokia Maps Suite 2.0 - For Place widget (Jen)"

Thanks a lot

- Jennifer

Jenifr,

I've sent the log you asked for.Yes I have tried re-booting the device. I have a number of beta apps installed and working very well including - play to, wellness, city lens, soundtracker radio.

Great, thanks. We'll have a look at the logs.

-Jennifer

Hey there,

We updated with a small positioning fix that falls back to the previous system position in case of a time out. Would be fantastic if you could install the latest version and see if this helps.

Thanks a lot!

-Jennifer

Jennifer,
I've done that and the nearby widget loaded first time it seems to be working fine. Great set of apps and widgets. Thanks again for your help.

Awesome - glad we could help :)

-Jennifer