Nokia Messaging for IM

graduated! Now part of the commercial offering

''[285] Request could not be completed''

2010-06-05 @ 07:26 by luisgmo26
Nokia N97, symbian 5th, v. 21.2.045
at the beginnig i try to sing in in the accounts, but it says inmediatly ''[285] request could not be completed'', i cant sign in not even in my ovi account, i have broadband internet, and a 3G SIM card... What can i do?
 
 
Report 8

5 comments

Leave a comment

Comments

Product team response

Are you able to log into your Ovi and other IM accounts from the browser of your phone?

Hello,
the solution seems to be, to use an APN without a proxy.
My Provider O2 Germany has 2 APNs: "Internet" with an proxy in advanced settings and "surfo2" without proxy.

Using the APN without proxy I get an connect to ovi. APN with proxy shows "request could not be completed"

EDIT: oh and of course, many provider only use APN with proxy. so you don't have a choice. so please make chat compatible with proxy in APN.

In india there are no service providers who do not have proxy servers. So i would request nokia beta labs to look into this matter and modify chat application so that it works equally well on proxy servers

Ian C.R.Thank u jetrel ill check thath of proxy, cause it works anyway, with or without proxy, im kind of sure, thanx

Product team response

This is one of several connectivity issues we have identified and are in the process of fixing. Thank you all for the feedback.

This trial has ended!