Nokia Suite 3.8.10 Beta for Windows

Beta (Likely to graduate to a commercial product.)
Bug reports

no internet connection

2010-12-08 @ 17:11 by flekkowich
Moderator moved from Nokia Ovi Suite 3.0 Beta/Bug reports/Installation/no internet connection

my ovi suite says I do not have internet connection even though i am able to go online through all other programs.
 
 
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#1: 2010-12-08 @ 17:12

Sorry,

Windows 7 operating system.

Let me know if there is anything else you would need.

best

#2: 2010-12-08 @ 18:03

I have the same bug. I am using Windows Vista Ultimate.

#3: 2010-12-30 @ 16:26

Ovi v271 and Windows Vista, same problem

#4: 2012-01-31 @ 01:05

I too experience this bug for a few days now.
I am running a Windows Vista home premium an Nokia Suite version 3.3.84.

Sometimes restarting the Nokia Suite will solve the problem, but more often in does'nt.

I hope you guys can figure this out and solve the problem.

Regards,

Spe115

Staff
#5: 2012-01-31 @ 08:53

Hi, could you please provide log files via http://tiny.cc/ja40z ?

Thank you in advance,
Marina
Nokia Suite team

#6: 2012-01-31 @ 20:55

Hi,

I found the logs and filled in the forms at the link you provided.
I also reported the error using the feedback report section in ovi suite.
If this bug does'nt show up in the logfiles, I will send another when the problem shows up again.

Regards,

Spe115

Staff
#7: 2012-02-01 @ 08:50

Thank you spe115, I have got your error report!

Regards,
Marina
Nokia Suite team

#8: 2012-02-05 @ 17:55

I hope the logs help you to solve this problem.

Regards,

Spe115

Staff
#9: 2012-02-17 @ 12:52

Hi spe115,

Could you send the log files again?
The log files which sent has been corrupted.

Regards,
Marina
Nokia Suite team

#10: 2012-02-17 @ 22:10

Will send them right away, hopefully they arrive well.

Regards,

Spe115

Staff
#11: 2012-02-21 @ 12:15

Hi spe115,

I didn't get logs, still waiting.

Thank you in advance,
Marina
Nokia Suite team

#12: 2012-02-22 @ 23:24

Just filled in the form and uploaded the logfiles using the Link http://tiny.cc/ja40z you provided earlier in this topic. I hope these will arrive correctly.

Please let me know if these will arrive.

Spe115

Staff
#13: 2012-02-23 @ 10:38

Hi spe115,

Thank you for the log files!

Investigation has been started.

Best regards,
Marina
Nokia Suite team

#14: 2012-02-24 @ 00:36

Thanks for your reply. I hope you'll find the problem and fix it :-).

Regards,

Spe115

Staff
#15: 2012-03-07 @ 11:31

Hi spe115,

The problem with internet connection has been fixed in 3.4.
Could you try 3.4 when it will be available for the testing.

Problem with updates still under investigation.

Regards,
Marina
Nokia Suite team

#16: 2012-03-07 @ 16:22

Hi Marina,

Thanks for your reply. When wil version 3.4 be available for testing?
I will test it right away, once it is released.

Regards,

Spe115

#17: 2012-04-13 @ 19:17

I had this bug with previous version (3.3.89) but upgrading to beta version 3.4.21 solved it ! (Windows Vista Business)

Staff
#18: 2012-04-16 @ 09:42

Thank you mmommaerts for informing!

Nice to hear it.

Regards,
Marina
Nokia Suite team