More information about Nokia Reader
- Push notifications
- Tips & tricks for Nokia Reader
- Known issues
- Frequently Asked Questions
- Privacy Information
1. Push notifications
How do feed readers work?
Traditional feed readers usually poll periodically for new content from the Internet. Frequent polling is problematic for mobile devices, because of extensive battery and data consumption.
Frequent polling of multiple feed sources is battery consuming for mobile devices
How does Nokia Reader work?
Nokia Reader uses push notifications to deliver new content quickly. The backend server handles the frequent polling from your favorite sources and forwards the news to you.
The server also supports PubSubHubbub push protocol for RSS/Atom feeds. This enables content push all the way from content publishers to your mobile.
Nokia Reader service gets continuously new content from feed sources and pushes fresh news to your mobile.
2. Tips & Tricks for Nokia Reader
Scroll-to-top – Click the "Reader" button on top left (or any selected tab) to quickly scroll the list back up.
Write less – You can easily subscribe feeds in My Feeds view by entering only the website address (e.g. "http://cnn.com") without knowing the complete address for the feed. This feature works with majority of the websites that provide RSS feeds.
Homescreen widget – Add Nokia Reader widget to your Homescreen. Widget shows new headlines and you can quickly open Nokia Reader to take at glance at news that interest you.
Go offline – If you don't want Reader to update feeds while you sleep, use Options > Go Offline to set Reader to Offline mode. Going back online needs just one click!
3. Known issues with Nokia Reader Beta
Symbian^3: After Nokia account login, Reader doesn't show up
Reader is running in the background, use the task switcher to bring it to the foreground or click Reader icon in the application grid.
Symbian^3: Homescreen is in offline mode, but Reader widget is online and displaying fresh content
You can toggle Reader online/offline mode no matter what the homescreen mode is.
Symbian^3: "Homescreen > Options > Widgets to online mode" does not switch Reader to online mode
You can switch Reader to online mode by clicking Reader widget and "Go Online" button.
Copy & paste of URLs from Browser to Reader does not work.
S60 5th Edition devices: (including N97 or N97 Mini) paste only works in portrait orientation > virtual keyboard > Options > Paste.
Symbian^3 devices: Copy & paste is not currently supported on Symbian^3 version of Reader.
Can I import my feeds from Browser?
Unfortunately this is not supported.
S60 5th Edition: When device has been idle for a long time, Reader shows "seconds ago" for all new received items, why? Also, it takes many seconds to resume use after unlocking the keylock.
This occurs when Homescreen widget is enabled. Reader application is suspended when homescreen enters screensaver mode, and it receives the feed items in a batch when device usage is resumed. If there are lots of new items received, this might take a few seconds.
Reader does not get updates when the device is idle for a while (S60 5th Edition)
This bug seems to occur at least with older firmware versions of N97/N97 Mini. Please try to update the latest available firmware for your device.
Reader is unable to find Notifications after I installed Ovi Contacts 1.5 update (S60 5th Edition)
You need to re-install Reader after upgrading Ovi Contacts client.
Long words do not split up correctly on line wrap, e.g. "uncopyrightables" becomes "uncopyrigh tables"
Reader is not doing hyphenation at this point. It's straight on 10 chars, split, 10 chars, split..
Keyboard/cursor navigation does not work properly
Reader supports only touch navigation for now.
Reader is using too much battery or data!
Battery and data consumption depend on the amount of content you have subscribed. To save battery life, subscribe only the feeds that you really want to stay up-to-date with your mobile.
I'm still having trouble!
Please tell us if you're having continuous trouble by writing a bug report. Please describe your problem and include information of your device model and firmware version (You can see the firmware version by typing *#0000# on the homescreen or phone application). Please try to answer as many of these as you can.
- Where is the problem?
- Does Reader application display an error note?
- Is there a problem with the application installation?
- Is there a problem with starting up the application?
- Does the start-up halt in some state (starting up, connecting, signing in, loading..)?
- Have you tried to restart your device and launch Reader again?
- Is the Internet connection working for other applications?
- Can you input your Nokia Account username and password or have you done that earlier?
- Did Reader work earlier but stopped from working?
- If there are problems with the connection when using cellular data (GPRS or 3G), please also mention your country and operator.
4. Frequently Asked Questions
What connection does Reader use?
Reader always uses the best available Internet connection when the application is set to Online mode. Please see the Internet connectivity settings of your device.
If you don't have an unlimited data plan for GPRS/3G use, please follow the data usage to avoid unexpected expenses.
S60 5th Edition users please note: If you are using Ovi Contacts, the same connectivity settings are shared by Nokia Reader. On S60 5th Edition devices with Ovi Contacts these settings can be modified from Contacts > Ovi Tab > Options > Settings > Connection.
What is the application called Notifications that appeared when I installed Nokia Reader?
Reader application installer downloads and installs an add-on called Notifications Support Package. Reader uses this optimized push notification mechanism for pushing the news from Internet to the Reader application. As part of this installation also a Notifications application is added to the application grid. Even if Reader application does not utilize this Notifications application, you should not uninstall it or any other part of the newly installed notifications system.
5. Privacy Information
The use of Reader requires a Nokia Account. Nokia is the data controller of personal data collected for Nokia Account related purposes which are described in Nokia’s Privacy Policy. In addition the following information applies to Nokia Reader.
Reader allows you to receive content feeds from web to your mobile device.
What Information does Nokia collect?
The feeds you have subscribed are stored with your Nokia Account. Nokia does not share this information with a third party.
When you use this application, certain technical information such as internet protocol address (for the then current session), your mobile network and country codes, time zone, technical details of your client as well as your transactions with Nokia will be automatically collected by Nokia.
Although the content from the content providers is sent through Nokia’s servers, Nokia does not process such information for any purpose other than to facilitate the effective exchange of such content.
Other important information
The current release of Nokia Reader is a beta release and is provided via Nokia Beta Labs, which is a site that contains software and services which are experimental in nature and in the testing phase. Kindly review the Beta Labs Service Terms.