E7-00 does not work after failed update

2012-05-09 @ 10:27 by krystofh
I ran the Mac Updater NokiaSoftwareUpdater-3.0.671 to update my E7-00 to Belle on my Snow Leopard Macbook Pro. It got stuck on "1 minute remaining" for about hour and half using 130% of CPU all the time, so after the waiting I terminated it.

Now the phone does not turn on (screen remains black, it doesn't make any sound or anything). When I run the update again, it offers me recovery, but it ends up the same way -- showing "1 minute remaining" indefinitely while using 130% CPU.

Any suggestions?

Many thanks,

Krystof
 
 

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Hi,

exact same story here. Same version of Mac OS, same symptoms.
To summarize: the updater bricked my E7-00. :(

Did you manage to unbrick your phone, krystofh?

A little more detail for my case: after restarting the updater, the software recognized that it crashed, and offers to recover the phone after I reconnect it to the Mac. Unfortunately the phone remains black / without reaction.

Resetting the phone via special hotkeys (volume down, menu and photo, then power) did not make the phone show any reaction, either.

Yes, I got it fixed -- I brought it to a Nokia Care store and got it back working in few hours.

This trial has ended!