Nokia N8-00 restarts from different applications.

2011-07-07 @ 11:40 by DriesPotgieter
Goodmorning,

I bought a new Nokia N8-00. The telephone restarts frequently. It happens on different screens and different applications. There is no pattern. This morning it happens while I was typing a sms, but on previous occasions it happens during setup, in standby-mode etc. It freezes for a few seconds and then restarts.
I have tried the following steps.
1. Factory settings.
2. Format.
3. Reinstall software using the “Nokia software updater”
4. 3 finger reset.
There was no improvement. The problem keeps coming back.
Do you have any solution for this?

Information from *#0000#
Release: PR1.2
Software version: 014.002
Software version date: 2011-03-01
Custom version: 014.002.267.04
Custom version date: 2011-03-31
Language set: 014.002.15.01
Product code: 059D2N9
Model: N8-00
Type: RM-596
Latest update: Not updated
Browser version: 7.2
Flash version: 4.0
Java version: 2.1

I hope you can help me solving this problem.

Regards

Dries Potgieter
e-mail: dries@esdri.co.za
 
 
Report 0

0 comments

Leave a comment