2012-05-01 @ 08:50 by tayarboyz
hi i just download and install nokia pc suite version 3.4 my operating system is windows 7 and after installing it i run it and connect my nokia 5800 xpress music i want to update the software of my phone but when i update it always says cannot connect to the serve i try to restart and still same message is coming hope you can help me tnx
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Hello tayarboyz,
Could you provide us additional information?
- Did you have connection to Nokia Server with a previous version of Nokia Suite?
- Are you using proxy server? If yes, could you check the proxy server settings for your network?
- Can you browse the internet using Internet Explorer?
- What kind of network did you use when this failed?
- Did you change networks in any way before this occurred? Network disconnected and then connected for example?
- Does computer reboot help?
Thank you in advance for reply!
Marina
Nokia Suite team