Nokia has discontinued the instant messaging feature of Ovi Contacts.  

We apologize for the inconvenience and thank you for your past support of Ovi Contacts. 

If you are a Contacts user, you need to begin using the Chat application to continue sending and receiving instant messages from your Ovi friends, please go to http://nokia.mobi/chatupdate  from your Nokia phone to find step-by-step instructions on how to start using Chat.

Please note that address book synchronization from your phone’s Address Book and from the web site (http://contacts.ovi.com) are not affected by this notice.  You can continue using both without taking further action.