Nokia Betalabs

Same problem .
"Ghost" maps (progfile smart2go.exe) uses 6005K . After Maps restart an additional Maps application (progfile map_0x20001F63.exe) appears using 22K .
Until now no way found to kill the "ghost" except restart .
Regards, Ulli
N8-00 RM-596 / PC 0599820 / FW 014.002 / OM 3.07 11wk15 - 0.2.42.122 / OS 3.1.0.47

same here, seems to drain te battery also.
the ghost app can only be closed by rebooting the phone.

But I can't close it using Swiss Manager Pro .
It's not a solution to close it manually .
Regards, Ulli
N8-00 RM-596 / PC 0599820 / FW 014.002 / OM 3.07 11wk15 - 0.2.42.122 / OS 3.1.0.47

Nokia, please pay attention to this issue .
Explaination would be helpful to clarify .
Regards, Ulli
N8-00 RM-596 / PC 0599820 / FW 014.002 / OM 3.07 11wk15 - 0.2.42.122 / OS 3.1.0.47

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Ulli .. I close it with Jbak Taskman.. you can set the rule to kill also but thats not the solution.. I think they will have to fix it in next release.

Hi Nitin,
I didn't get memory problems because of this issue, but Nokia should be informed about it .
Regards, Ulli
N8-00 RM-596 / PC 0599820 / FW 014.002 / OM 3.07 11wk15 - 0.2.42.122 / OS 3.1.0.47

I do not know if it is caused by it, but in the last 2 days, on the morning when I go to work, the phone is able to fix only after a restart of the phone, in the afternoon it fixes without any problems. In the evening, I only use the phone to surf or OM to try to reproduce the issues of the betalabs users.
Navio
<EM><strong>Does a post help you? Click the thumbs up.</Strong></EM>

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So far I am not getting any problems in getting gps fix.. in morning evening late night.. i get the fix in toilet also.. near Window. :-)

Hi All,

Incredible, how you guys are investigating. This is just great. Regarding the topic: what you might not see in your tools is, that the memory consumed by this is paged/swapped out. So it doesn’t consume actual memory, don’t worry. We’ve run extensive tests about this before going out to beta.
What concerns me is, that some of you mention that we would consume CPU. As said, it has been tested a lot and we don’t see this here in our labs. Can you give more details about this?

Best,

Rebekah

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See my phone Image it says 6MB RAM. is it true? I am using Jbak Taskman

qr.net/3y1

regards

free RAM after softreset (8 sec. push) : 139,6MB
Start Maps : 134,2MB
no activities done
Exit Maps : 133,6MB
currently running applications :
Home screen 20K
screensaver 45K
Menu 38K
Maps 6005K
fsmailserver 28K
info found with Swiss Manager Pro .
Regards, Ulli
N8-00 RM-596 / PC 0599820 / FW 014.002 / OM 3.07 11wk15 - 0.2.42.122 / OS 3.1.0.47

@rebekahjwarren
Hi,

I think we're loosing the focus here: yes, unquestionable you've done some extensive testing before launching the beta, HOWEVER, the "Ghost" trace (residual presence - or whatever you want to call it) it was clearly NOT supposed to stay resident upon exiting the app; so, a step forward would be admitting its UNWANTED presence, further investigating the root cause for this unexpected behavior and hopefully presenting a real solution.

I believe that's exactly what everybody here expects - finding various methods to kill it would be much like pushing the dirt under the rug.

Cheers!

==================================================================================
BRING BACK THE VERSATILITY OF PC SUITE! We are Nokia and Ovi Suite is NOT our option!

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/bugreport">Bug reports</a>/Map app does close down correctly

Even after exiting the Drive / Maps application, the application 'App stop' lists 'Maps App' as 'live'

i have the same issue. after navigation is closed, the map gui is gone and upon exiting, maps is still running in the back ground. hope they fix this issue

@cnahaiciuc
You are unfortunately 100% wrong :).

It is indeed intended to have Maps as a background service running. So in your words: It is clearly supposed to stay there after exiting Maps. Memory is paged out, CPU consumption at 0, network and GPS ramped down after some moments. When you kill the process with some additional taskmanagers as described above you will notice a delayed start-up. So again, it is a wanted presence and enables a start-up in mapview in roughly a second.

@naveedaziz83
This sounds as if you have started Maps and Drive, so when you close Drive, the Maps application will remain. You can shut it down separately or leave there, it doesn't harm.

I will not comment on the GPS fix issue reported above to keep this posting's focus. But this is something we must check in more depth.

@erol, Can we have an option to disable these background services for the people who can live with the "a delayed start-up".

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@Erol,

You are saying CPU consumption at 0,... but it is showing 6mb when long pressed in Jbaktaskman... I feel that is one of the reason phone hangs and crashes.. GPS fix is fast and not a problem for me at least.

@dshroar
Sorry to ask, but to me it doesn't add any value, why should we? Would make a lot of guys unhappy, who love the faster start-up.

@nitinule
So CPU is the guy who is doing battery draining computation, so if this number is at 0, I'm happy to hear this.
Memory consumption cannot cause freeze or hangs (actually), there must be something else causing this. Would you have more hints or situations, where you encounter freeze or application panics?
Great, that for you GPS is not an issue.

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Well it does open sometimes and get the GPS Fix.. but when you try anything..(I have tried all the things) .no particular thing open and maps freezes its generally after few minutes the application freezes and you get white screen.. (restart)

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/bugreport">Bug reports</a>/&quot;ghost app&quot;

Hi, with new update the ghost app of maps is still there-and still only way to get rid of is to restart your phone.

I have this same ghost problem.
Right from booting the phone the Maps app is visible in App stop but not in the "Nokia task manager". You can't close this with App stop since it reappears every time you stop it.

Yet in addition to this after updating to the latest (4.5.) Maps 3.07 version my phone (N8, PR1.2) has started to connect to the internet when I'm not using the Maps application (the phone is in standby). This happens about once in hour and the connection is left open. This has happened often when there are no other apps running but the constant Maps app.

Yeh same here, after installing maps 3.07 first release my phone started connecting to wifi (my phone is set to : wifi only), cant really tell whats triggering it but it seems like maps is... like if i put my phone to charge via wall charger - then phone connects to wifi for a second and when i remove charging wire then it does it again... anyway stared to see this kind of behaviour after updateing to 3.07...

Two ghost PROCESSES (not an entire app) was also left with 3.06
"ODNPServer_0x2001A983.exe" 170.13Kb
"s2gvariantserv.exe" 44.48Kb
both of which can be terminated without ANY loss of functionality. (They reappear when maps is reopened)

See also
http://betalabs.nokia.com/apps/ovi-maps-for-mobile-v3-06/discussion/1695...

Best Regards
Eske Rahn

N97mini 0592616, 12.0.110, Swype 1.00(16481) with Danish dictionary. 1.00(18885), GigFinder 2.00(1103)
(Awaiting the release of SE "Xperia Pro"...)

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/discussion">Discussion</a>/Its keeping processing in the background even after exiting from it which drain faster the battery

Its keeping processing in the background even after exiting from it which drain faster the battery

@karmgord
It is possible to opt out of participating.
I guess that you already found the option under cogwheel, Extras, Participation and I participate.
The thing is that you have to be very light on the finger to un-tick this box and maybe point to it a little bit underneath the box.

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/discussion">Discussion</a>/maps app always running

maps app always running,despite stopping with app stop,when checked still running,also you can't opt out of participate in privacy settings,does anybody knowhow

@erol

One reason I agree with other users in not having mapsbackground always active ( or having an option to disable it)

In a couple of occasions I had the 3G connection active but apparently no applications requiring internet. I scrutinized the active processes and terminated the mapsbackground. The 3G connection was immediately terminated as well.. I am sure mapsbackground was still keeping the 3G connection alive...

The problem is not sistematically reproducible, but it occurred twice to me yesterday.

Maybe the process could be renamed something informative like Maps App helper, so that super users with task managers won't assume that it is a bug.

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/discussion">Discussion</a>/stop maps app always running

why can't i stop the maps app running,also can i opt out of participate under privacy settings, if so how

@CLTSchwarz

Good (and pragmatic) idea!
But please also add a setting like:
"Keep background apps running on exit for faster restart"
So the user could decide for them self.

Best Regards
Eske Rahn

@erol , @rebekahjwarren
Would this be the cause or at least to bug using 3.07 with Ovi Suite?:

http://betalabs.nokia.com/apps/ovi-maps-for-mobile-v3-07/bugreport/30630...

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/discussion">Discussion</a>/ovi maps

hy es ist alles super mit der neuen version nur das einzige blöde ist das ovi maps auch noch weiter läuft obwohl man es auf beenden geklickt hat man muss das handy immer neu starten damit es wirklich aus geht hoffe geholfen zu haben im menü sieht man es nicht aber mit ramblower oder netqin das antivirus sieht man es und kann es auch nicht beenden.

@spanishgringo, @erol, @rebekahjwarren
Link in posting #37 broken, use this instead:
http://betalabs.nokia.com/apps/ovi-maps-for-mobile-v3-07/bugreport/29020...

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/discussion">Discussion</a>/Exit button not always successful.

Pressing exit returns to phone Home screen but app is still running and the battery can go flat. Have to try twice or exit using task manager.

Hi all,

Because of this thread, we re-ran our tests on this feature. Here are the results:

battery life test done with 2 N8 phones. Maps was opened in map mode in both and then closed, but in the other phone the mapsbackground process was manually killed and in the other one it was left running. At this point battery was fully charged in both devices.

After 18 hours the battery indicator was still showing full battery in both devices. Also according to Nokia Energy profiler, the estimated battery life was around 15 hours with 0.34 watt energy consumption.

Conclusion: Having mapsbackground process running does not drain battery.

So, something is causing a noticeable increase in battery consumption in this release (as you all have noticed it), but the background processes are not the culprit. We are still investigating. Thanks for the help and keep the feedback coming.

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/suggestion">Suggestions</a>/Close background maps apps after closing maps application

Close the background processes when the user closes any of the map applications. After I use Maps or Drive just once, a big chunk of memory stays locked up by different maps processes, especially Mapsbackground (6MB of ram wasted).

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/discussion">Discussion</a>/Nokia OVI Maps v3.07 keeps running in background even after shut down

When closing down Maps v30.7 on the Nokia N8.
It keeps running in the background... Tearing your battery empty in no time without using it.
Even with a Application stopper...when closing, restarting the application stopper, the OVI Maps is beck on screen running in background.

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Thats Gr8 Tracy.. Thanks for informing us. really appreciate.

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/bugreport">Bug reports</a>/ovi maps wont shut down

Everything is ok whith ovi maps until I shut it down, when i press quit the app is still on in the background and when I open app stop it is still there even after I stop the app over and over agian, the only thing that works is to press the on/off button in about 20 sek..

@tracy_rolling

Thanks for the test. Could you try doing the test slightly different:
A) Turn two fully charged identical phones on, in offline mode.
B) On ONE only, open OviMaps, display map, and exit maps asap.
C) Follow the consumption as you did.

There might be 'stuff' hidden, that not even a task-manager is allowed to see (like with the Nokia Drop), that still consumes power.

(The oflline-mode is suggested to avoid any differences if the phones for some reason connects to different masts)

Best Regards
Eske Rahn

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/suggestion">Suggestions</a>/Choose if Ovi Maps keeps runs in background or not

I've noticed that when you close the app, it continues running in background.

It's useful when you stop the navigation and then you open it again, finds your location faster, but when you don't the app keeps consuming battery.

It would be a good idea to let the user choose if it keeps running background or completely close it.

Well thx but i fixed it myself.
Just removed the 3.07 version and reinstalled the 3.06 version.

Problem solved... Battery time fixed, OVI maps closing fixed.

Just by ONLY that one application removal.

Grtz Patrick

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I guess A test what Esk said can prove some more things. will be helpful.

Star, 3.6 is stable version. We all know this. We have to test the 3.7 for improvements as it is Beta.

regards

@nitinule

Yes, people keeps forgetting that the whole point of a beta-phase is exactly to track down non-obvious bugs like this one.

Maybe the test suggested above should include a third phone with 3.06.
Remember that it too keeps some processes running (see post #24).

Best Regards
Eske Rahn

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Now I feel that this Ghost OVI maps icon is necessary and there is no harm when it remains open.. You can see the Map Icon only in Taskman.. Not in Open Apps after closing the map application.
and I feel that even the Messaging , Contacts, Log these applications are also remains open always.. They do not eat battery..

But yes.. It you see the satellite icon remain open on top right of screen then your phone might keep eating battery. But now I feel if the Map icon remains open in background then it becomes easy to open the map again.. in fact fast..

seriously I dont think it is eating battery after keeping it open.. I tested it for a week using all the things every day

regards

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/bugreport">Bug reports</a>/running always in background! :(

Nokia Maps 3.07 is always working in background, if you start it the first time after restart... it's unpossible to close it without restart! :(

Moderator joined from <a href="/apps/ovi-maps-for-mobile-v3-07">Ovi Maps for mobile v3.07</a>/<a href="/apps/ovi-maps-for-mobile-v3-07/bugreport">Bug reports</a>/minor problem

Maps great as are the gps in general, but having trouble exiting the gps after starting it, i have to restart the phone each time.